Practice EHR Takes Customer Service to Next Level with...
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Practice EHR Takes Customer Service to Next Level with Implementation Manager

By Healthcare Tech Outlook | Tuesday, December 03, 2019

PLANO, TEXAS: Practice EHR, a leading provider of cost-effective, cloud-based medical practice solutions, is proud to announce Karna Morrow, CPC, RCC, CCS-P, as the company’s new implementation manager.

Morrow has spent nearly three decades in the healthcare industry. From leading electronic health record implementations, to providing consulting and training for a variety of healthcare organizations, she brings a wealth of experience to Practice EHR.

“Practice EHR continues to grow and expand into new markets and clinical specialties,” said Chris Baltas, chief business development officer at Practice EHR. “Karna’s depth of knowledge and passion for the customer experience, enables us to provide the best training, service and solutions to future and existing clients."

Morrow will support growth and client retention by leading initiatives aimed at improving the overall implementation experience, training and client education. With her guidance, Practice EHR will launch educational resources in 2020 to help clients better understand changes to the code sets, the rules for ordering advanced imaging and MIPS reporting.

“I care deeply about bridging the gap of the clinical and business sides of medicine,” said Morrow. “I am thrilled to join Practice EHR to help educate practices on how to leverage their software without compromising patient care or compliance. By providing quality training and education, we not only ensure the best experience for our clients, but we also set them up for success.”

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