SCP Health Selects Patientco® to Modernize the Billing & Payment...

SCP Health Selects Patientco® to Modernize the Billing & Payment Experience for Patients

By Healthcare Tech Outlook | Tuesday, October 27, 2020

ATLANTA - SCP Health (SCP), a national clinical practice management company, has selected Patientco, a next-generation patient payment technology company, to give patients an easy way to understand and manage their medical expenses.

“The implementation of Patientco helps support our goal of making the patient experience positive and convenient, through multiple channels”

SCP, operating in over 400 facilities across 30 states, wanted to implement billing and payment tools that better served patients. By partnering with Patientco, SCP will offer a modernized experience, centered around the financial needs of the patient.

Utilizing Patientco, SCP’s patients will receive easy-to-understand, digital billing communication, delivered through their preferred channel. Patientco’s Digital-First Billing feature allows patients to receive their bills through email or text. Patients will then be able to pay using their preferred device 24 hours a day, seven days a week with intuitive self-service tools. To address affordability concerns for patients, SCP will also support online, self-service enrollment in flexible payment options. With Patientco’s digital billing communication and convenient online payment tools, SCP will offer a cutting-edge patient financial experience.

Patientco technology directly integrates with health information systems (HIS), empowering SCP’s revenue cycle team with access to new productivity tools, including:

• Digital mailroom for automated check & correspondence handling

• Enterprise-wide reconciliation

• Multi-PM/HIS auto posting

• Real-time payment reporting

“The implementation of Patientco helps support our goal of making the patient experience positive and convenient, through multiple channels,” said Keith Cantrell, Chief Revenue Officer of SCP Health. “Additionally, this helps us continue the path to best-in-class clinical effectiveness.”

“Paying for healthcare is a source of anxiety for many Americans, as medical bills are notoriously confusing and oftentimes, unaffordable. This even leads many patients to avoid medical care,” said Bird Blitch, CEO of Patientco. “By partnering with Patientco, SCP Health will reduce the stress associated with medical billing and payments for more than six million patients across the U.S. and empower patients to get the care they need, regardless of their financial situation.”

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