| | April 202119UTLOOKHealthcare Tech changed our production cycles to overproduce all items to meet our customers' needs during the pandemic so that they could rely on us to keep their hospitals functioning smoothly," says Leavy.More than offering just a commodity, Emerald focuses on partnering with its clients and building long-lasting relationships. The company strives to provide premium hotel-quality linen to ensure that patients are comfortable during their treatment. Moreover, Emerald's fair and transparent billing systems sets it apart from its competitors. Over the years, Emerald has saved its clients large sums of money through proper linen management. To illustrate, Leavy recalls, "While working with one of the hospital networks, we assured them that we could help them save $500,000 a year. While initially they refused to buy the claim, they decided to give us a chance. We delivered on our promise and ended up saving them $500,020 in a year. In 2010, we helped our first customer to reduce their linen costs by $800,000 per year." Emerald plans to expand its footprint in the healthcare laundry industry by establishing two new plants in the next 12 to 18 months. The company is looking to expand its horizons and adapt to changing customer needs by providing new products and services that meet their demands. HTThe Emerald team utilizes an extensive education process to assist clients with the proper usage of linen and the best way to minimize usage and reduce costs
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