| | December 20179UTLOOK Healthcare Tech time when an issue crops up. In essence, our partners would be in our organization, collaborating with us on existing solutions that we contracted or working out future needs, which in turn strengthens and evolves our relationship with them to a more symbiotic one. We take a staff augmentation approach that also helps us to be more agile and resolves any given challenge effectively.4. What are the current projects engaged under your role as the CIO of Kaleida Health?We had the honor of winning the 2017 Innovator Award for its Find Your Way feature on the mobile app--the initiative we implemented to escalate the healthcare experience and simplifies the lives of patients and their family members. We created an application, which can be downloaded by our customers for their personal use. The application assists in reminding the patients about their appointments, navigating the visitors with floor maps, walking directions, and more; to help them reach their destined location. It also notifies the visitors about the parking facility nearest to their appointment. This is a very promising framework that we have in store for our customers.5. What is your take on the methodological approach for convergence of revenue cycle management? The incorporation of the cloud in the healthcare will transform the sector to an entirely new level. But unlike the other sectors, healthcare has a lot more sensitive data to be secured and therefore the solution we tend to deploy should be robust enough to solve the security issues. By implementing cloud-based tools and solutions, the organization will be more mobile and agile which, in turn, has a higher risk of security threats. To overcome these enormous challenges, the organizations should encourage collaboration. 6. What according to you are the effective ways of overcoming the challenges?Technology is undergoing a tremendous transformation; therefore, I would suggest leaders adopt collaboration as an effective way to overcome any unexpected threats. In today's competitive world, leaders find it impossible to pool resources, however, if they work together across multiple verticals, leveraging each other's resources, which can strengthen both the organizations. Collaboration should be considered the key that helps in the continuous growth of the organization. From the security perspective, even attackers, these days, are employing a collaborative approach. In these challenging times, it is imperative that we learn from our peers and foster a work culture that embraces transparency and compassion. We are on a journey to discover a new model where synergies come into play pushing the leadership to take a strategic approach to IT, being open to discussions to find out `where the organization is' and `where it aspires to reach while keeping pace with the changes'Besides, innovation is an inevitable part of information technology; therefore, to create a tailor-made solution that connects to the business is crucial. Rather than deploying or trying numerous technological solutions, we should adopt a performance management initiative and make sure the investment is being used to the full potential with a guaranteed return on investment. With big data, automation and artificial intelligence, the industry stands on the cusp of significant transformation propelling us to not only adapt and adopt the latest technology but also be cautious about the way we utilize it. However, we should make sure that the caution does not hamper the progression. HTCollaboration should be considered the key that helps in the continuous growth of the organizationCletis Earle
< Page 8 | Page 10 >