| | December 201819UTLOOK HealthcareTech By Susan Montz, Director, ACO Performance Improvement, Ochsner Health SystemWhat are the current market trends you see shaping the Medical Practice Management Space?The current market trends that are framing the healthcare industry are:1. Value-based contracts: the industry is moving towards a morevalue-based environment. This means simultaneously improving quality and reducing total cost of patient care. Building partnerships and integrating data across the healthcare delivery system is critical in understanding the population you are managing and yielding the outcomes you need to be successful in this new environment. 2. Increased focus on how healthcare -systems manage thehealth of a population in partnership with health plans. There is a growing emphasis on sharing patient data and becoming more integrated at the point of care. This is where technology has helped. Electronic medical records (EMRs)allow clinicians to share information, make informed decisions and provide the most effective intervention for their patient during an office visit. 3. Consumerism is becoming increasingly important. Patientswill shop for the most cost-effective, highest quality of care, and they will travel to get what they want. Anyone in the healthcare delivery business needs to understand this shift in patient behavior and promote what they do bestExcess paperwork prevents most physicians from spending enough time with patients. Please share your views on the above statement. Providers say they are not spending enough time with their patients, especially after transitioning from paper to EMRs. Many feel the decreased amount of face time or personal touch time with their patients compromises care. It also impacts physician and patient satisfaction. Studies have shown fifty percent of a primary care physician's time is indirect work, meaning not The Finesse your Medical Practice Management System NeedsCXO INSIGHTSSusan Montz < Page 9 | Page 11 >