| | JULY 201919UTLOOK Healthcare Tech HEALTHCARE TECHNOLOGY KNOWLEDGE NETWORK1. In the light of your experience, what are the trends and challenges you've witnessed happening concerning the healthcare space especially in the telemedicine arena?Trends: Increasing mobility, such as wearables, leveraging the cloud and Internet of Things (IoT), insurance/payors reimbursing providers for services, parity allowing providers to receive compensation equal to in-person consults, smaller brick-and-mortar facilities, artificial intelligence (AI), virtual reality (VR), and continued advances in technology. Continued provider licensing via Interstate Medical Licensure Compact (IMLC).Challenges: Security / cyber security (e.g., patient /personal data, financial transactions), regulatory oversight, healthcare system adoption of telemedicine / virtual health, increasing back-office needs, and payor reimbursement/parity oversight. Having enough clinicians to launch, support, and maintain a service line. Generational gaps with technology adoption and use. The lack of interoperability. 2. Could you talk about your approach to identifying the right partnership providers?Our approach for selecting a partner (technology or clinical)involves several steps. The potential partners respond to a written Request for Proposal (RFP). They present an in-person formal presentation to our team and several key internal stakeholders. Due-diligence, including market research and feedback, occurs throughout the process. We also maintain frequent communications with our Corporate stakeholders regarding the status of the partnership evaluation. We also have an internal feedback session and review of each RFP response and the potential partner's in-person performance.3. Could you elaborate on some interesting and impactful project/initiatives that you're currently overseeing?We are in the process of evaluating an innovative maternal-fetal-monitoring telemedicine model. In the model, an ultrasound machine and a telemedicine cart are loaded into a van. The van is then driven to clinics that are located throughout the service area. At each clinic, the telemedicine cart and ultra-sound machine are moved into the clinic and then into a patient room. The equipment is then connected to the internet, and a telemedicine MFM consult is completed. Once completed the equipment is moved back into the van and driven to the next clinic location. Benefits include the ability to provide access to smaller communities, leveraging existing technology with a minimal financial Ensuring Cost Effective Access to CareBy Paul Murphy, Assistant Vice President Virtual Network (Telemedicine), HealthOneCXO INSIGHTS
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