| | JULY 202119UTLOOKHealthcare Tech health problems are finally reaping the advantage of reduced hospital visits and better care at home; on the other, some care providers are appreciating the recent mandate by the Centers for Medicare & Medicaid Services (CMS) that qualify RPM for reimbursement under CPT codes 99457 and 99458. These aspects are increasing the adoption of RPM programs and promoting innovation in the delivery of remote care.To this end, when a new care provider approaches Clear Arch Health, the company holds an extensive planning session to understand their program goals and patient requirements, including target population, type of illness, and more. Clear Arch Health then sets up specific clinical pathways depending on the type of illness and offers connected health kits required to monitor those conditions. "Our solutions offer care providers the latest RPM technology, including video consultation paired with informative patient-generated health data," mentions Chris A. Otto, Senior Vice President of the company. Clear Arch Health also manages all product logistics for its clients and ships RPM kits directly to the patients. A single new patient can be enrolled in the RPM program but the company also supports bulk enrollment and can onboard 100 patients at a time. Upon onboarding, the company delivers the specified connected kit directly to the patient's doorstep. A quick-start guide comes in handy and walks the patient through their first experience while using the connected health kit. The Clear Arch Health technical support team is swift with an outbound welcome call to the patient to answer any questions they may have. Upon completing the program, patients can return the devices and disenroll from the program without much hassle. Clear Arch Health is now planning to launch more business initiatives in the next quarter. In that pursuit, Clear Arch Health has already partnered with another firm to provide EMR support to its clients. In doing so, the company is aiming to reduce barriers to provider adoption and accelerate the use of RPM solutions. In addition, the company is also preparing to launch another program aimed at providing clinical triage services. Besides monitoring, this new capability will allow them to triage the patients and alert care providers before acute deterioration. HT
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