| | MAY - 20239UTLOOKHealthcare Tech requests. While these responses weren't surprising, the nurse leaders shared additional benefits to the rounding technology that we didn't expect, highlighting that it provided more visibility, accountability, and active leader involvement in their Inpatient units. Increased visibilityNurse leaders shared that rounds documented on paper didn't allow them to instantly see the number of rounds completed each day or tabulate themes that emerged. The new technology allowed them to see when the patient was rounded on, who rounded on the patient, and the patient's responses to each of the questions. Moreover, it quantified and aggregated the data across all patients. The leaders said the previous approach was more time-consuming, leading to hours of sifting through spreadsheets. The electronic rounding method created a means for data to stand out, producing more action planning and proactive responses to patient requests. Increased accountabilityNurse leaders also shared that the electronic rounding tool increased the level of accountability for nurses. They also report that it has elevated the level of care and coaching at the moment for team members. Because patient comments are visible on reports, the team members have developed a healthy competition to receive monthly recognition from their leaders. Active leader involvementThis tool has led nurse leaders on all levels of the organization to get involved in the rounding data consistently. It has caused them to have a better understanding of the business needs on a day-to-day basis. Because the data is so readily available once a round is complete, nurse directors and chief nursing officers can follow up on patients' concerns. It's difficult to engage in timely responses to patients' needs when this information is stored on paper documents. We are looking forward to enhancing and scaling this technology across the organization in 2023. Increased visibility, accountability, and active leader involvement are key to improving experiences for patients and families in our care. It's most encouraging to see that this technology not only improves experiences for the patients we serve but for the leaders that we support as well. HTIncreased visibility, accountability, and active leader involvement are key to improving experiences for patients and families in our care
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