| | October 202019UTLOOKHealthcare Tech rely on antiquated processes that increase patient risk. Manual processes make supply management difficult and time consuming. Reactive recall management is dependent on USPS paper notices that delay the ability to identify and remove impacted items from their inventory. Health records and billing systems rely on manual documentation that include errors and omissions. For patients, there is little to no education about how quality issues (including recalls) are handled, device makers rely on paper mail to communicate quality issues, and delays in communicating critical updates can be life threatening. "Ultimately, our complete solution leads to increased revenue through proper and efficient clinical documentation and follow-up care, ease of operations leading to decreased cost, improved overall perception, patient retention and patient satisfaction for hospitals; and peace of mind for patients with implants knowing they will be notified immediately should their implants require attention. We are focused on delivering on the quadruple aim for our clients through optimal performance by reducing cost and improving clinician and patient experience, all leading to better outcomes," says Elias.What makes CLAS a cut above the rest is its fully integrated complete service offering. It is a turnkey solution with no costly integrations, no required inventory build and automation focused on accuracy to eliminate expensive data omissions, inaccuracies, and compliance risks. The implementation of the whole system is done in less than five weeks, compared to six to 12 months required by other vendors. CLAS eliminates documenting in multiple systems, works to keep staff within their normal workflows, and provides the industry's only prevention effectiveness reporting. With its dedicated group for patient advocacy and engagement, TrackMy Solutions offers free concierge services to patients, helping them find information about their device.Emphasis on SafetyCLAS is a gamechanger for the healthcare industry and a lifesaver for implant patients. Meléndez recalls a customer success story in 2019 where Ethicon, a subsidiary of Johnson & Johnson, issued a Class I recall (the most severe and potentially life threatening) for one of their staplers. The recall included over 600 separate lot numbers, making it tedious to trace and remove the impacted staplers manually. With CLAS implemented, several of these recalled staplers were unknowingly pulled for surgery (7AM start) but prevented from use once the nurse scanned them. Conversely, there are thousands of patients today who have no idea that their implants have been either recalled or have some other known quality issue that should be addressed. "To date, we have notified 14 individual patients of device recalls," states Elias.TrackMy Solutions and Xcelrate UDI have recently released a novel solution named UDI Clearinghouse+ for medical device manufacturers to digitally track and deliver recall notices to health providers and patients. Patient safety is the focus and through this partnership, it is clear that TrackMy Solutions and Xcelrate UDI are committed to closing the loop with medical device management and providing solutions that reduce the risk for implant patients. "In our ongoing partnership with Xcelrate UDI, our goal is to provide CLAS to 30 percent of the U.S. market within the next five years and reduce the implantation of unsafe devices at the point-of-care by at least 80 percent within our client network," concludes Elias. HT Our solution is entirely focused on increasing patient safety, improving outcomes, and ultimately saving lives
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