| | JUNE 2024 4UTLOOKHealthcare Tech CONTENTSCOVER STORYIN MY OPINIONL AST WORD0812Shantae Prince, Senior Manager for Patient Experience, Emory HealthcareLeading with Love:Compassion in Action30Neil Creasey, Director Of Pharmacy Operations, Holzer Health SystemImproving the Patient Experience ­ Empathy is Basic but ForgottenDeveloping Middle-Level LeadersDawn Robbins, System Associate Vice President, Patient Experience, Baptist Health System KY & IN
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