| | JUNE 20245UTLOOKHealthcare Tech CXO INSIGHTSCXO INSIGHTSFeatured CompanY26Pat Jackson, Director, Patient Experience & Advocacy, Huntsville HospitalFinding Compassion: Navigating the Complexities of Emergency Department Care in Modern Healthcare28Sarah DiPadova, MSN, CHPN, CHFN, CHC, Director of Clinical Operations, Hospice & Palliative Care Programs,Redeemer HealthProductivity vs Case Management Models of Care in Hospice18Janet Hall, Patient Experience Director, King's Daughters Medical CenterMaking the Patient Experience24Erica Steed, Director of Patient Experience,Wellstar Health SystemA Holistic Approach to Patient Care22Jerald M Archibeque, Director, Hospital Billing, Presbyterian Healthcare ServicesProactive Strategies for Healthcare Revenue Cycle Excellence20Jonathan A. Leighton, MD, Medical Director, Office of Patient Experience and Terry Hunt,Consultant,Mayo ClinicThe Health Care Workforce Is Changing: Is It Time to Transform Our Workplace?16ZappixYossi Abraham,President & CEOSOLUTIONS PROVIDERS - 2024TOP 10 PATIENTEXPERIENCE < Page 4 | Page 6 >