Mid Michigan Medical Billing Service, Inc.
The Full Spectrum Revenue Cycle Management Company

Mid Michigan Medical Billing Service, Inc. was set up 20+ years ago. It has successfully scaled up operations to compete with the larger diversified national players. Unlike the larger players, which provide multiple solutions apart from revenue cycle management services, Mid Michigan Medical Billing Service is solely focused on revenue cycle management and customizes its solutions to meet customer needs enabling them to bring greater focus on every detail of the process. They are also not locked into one platform and thus provide a conflict-free service to the physicians.

Mid Michigan Medical Billing Service is the largest specialized revenue cycle management company in Michigan. Their purpose is to provide a one-stop shop for all administrative solutions to physician groups and labs, so they can focus on their patients. They handle the entire lifecycle of a patient’s account, from creation to payment, at one competitive rate.

“We have deep technical expertise and systems across all dominant EHRs and 40+ specialties. With a rigorous focus on customer service, we are continuously enhancing our offerings and processes to meet customers evolving requirements,” says Kunal Kathuria, President at Mid Michigan Medical Billing Service, Inc.

While being specialized, Mid Michigan has all capabilities and technical depth to compete effectively with larger companies. The company works across all dominant Practice Management platforms - Allscripts, Epic, eClinicalWorks to name a few. They are able to be a stable RCM partner for physicians as they change their EHR systems. Mid Michigan also have physician groups across diverse therapeutic areas - cardiology, endocrinology, ENT, general surgery, internal medicine, nephrology, neurology, obstetrics and gynecology, pain management, pathology, pediatrics, podiatry, pulmonary and sleep medicine, and urgent care. They work with small (1 or 2 doctors) as well as large physician groups (as many as 60 providers).

Mid Michigan provides a superior value proposition to its customers. The company is able to ensure the highest billings to its physician groups enabled by detailed knowledge of fee schedules and rigorous follow-up of accounts receivables, including older claims, ensuring feedback to providers for quality documentation.

With over 20 years of experience in problem-solving the industry challenges and diverse skill set of people, they assist clients by formulating custom-tailored, best-fit solutions for their practice.

“Customer Service is #1 priority for Mid Michigan Medical Billing Service. We ensure a 48 hour turnaround time for submission of claims to insurances. Our long standing relationship with third-party payers guarantees the fastest reimbursement possible and allows our company to maintain a 97.8 percent average insurance claim reimbursement rate,” says Kathuria.

Mid Michigan also provides several value-added services to meet certain specific criteria of customers, including coding, credentialing, contract management, etc. Given the competence and extensive knowledge of its people, they are able to handle multi-specialty coding, from a hospital setting to an office setting. The company has developed its proprietary Credentialing application known as Cred Tracker, which assists its team of dedicated professionals in the Credentialing Department in ensuring all insurance contracts are active and up to date for clients. Mid Michigan ensures to conduct regular meetings and calls with customers for planning and feedback, which keeps them informed of its processes and solutions.

Mid Michigan believes in going an extra mile to be a true partner to its clients. During Covid, the company helped physician groups with emergency requirements such as front desk management like Insurance Verifications and prior authorizations. Staying true to its “Big Enough to Serve You, Small Enough to Know You” motto, Mid Michigan is there for all client needs. They tailor the solutions for each customer as per their requirements. During COVID-19, the company kept all of its clients abreast of all changes regarding the telehealth guidelines, including the COVID-19-specific coding; and helped them maintain a stable cash flow for their practices.

Mid Michigan works with all its clients as an extension of its offices and provides all necessary back-end support services. The company also helps clients keep pace with industry changes such as CPT/ICD-10 Updates, healthcare. gov, MIPS, and APM incentive enhancement. Technology, proprietary processes, and its people are the bedrock of the company’s strength. They invest in hiring, training and retaining employees and are proud of the customer-centric culture that helps serve customers well. Mid Michigan is positioned in the market as a high-quality service provider, 100 percent performer, offering the greatest technology, timeliness service, and cost-effective solutions, mitigating risk through industry SOPs and proprietary processes.