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Michael Gelman, President & COO, CareConnect“We are helping agencies to maximize their revenue through workforce optimization while they stay focused on delivering quality patient care,” says Michael Gelman, President and COO, CareConnect. The company’s platform specifically developed for home care agencies and their caregivers, helps the agencies optimize their workforce and successfully manage the workflow by scheduling the shifts productively.
Rather than just considering the caregivers as a revenue throttle, CareConnect functions with the idea that they are the most valuable asset for an agency. Whenever a patient approaches the agency, CareConnect’s proprietary platform utilizes the power of artificial intelligence and machine learning to match the patient with a caregiver according to the needs of the patient and the area of expertise and preferences of the caregiver.
The caregivers receive shift invitations through the CareConnect app, following which the caregiver can pick their preferable shift and get notified whenever the shift is assigned. The platform’s AI-powered algorithms enable caregivers to choose the shift timings of their choice in terms of location and mode of transport, thus reducing their overtime and travel costs. For small and mid-sized home care agencies, this ability to optimize their workflow through AI-assisted workforce management helps them drastically improve their bottom line to generate added revenue to the tune of half a million dollars annually in some cases.
The dynamics of the industry demands have been on a roller coaster for the past few months against the backdrop of the stringent safety protocols brought upon by COVID-19. CareConnect tackled the situation by developing a proof of vaccination tool that can be purchased as a stand-alone solution allowing the caregivers to upload the vaccination cards through the application itself to ensure they comply with all the necessary safety protocols. Finally, empowered by years of experience in the home care space, CareConnect is now accelerating toward the future, tackling one industry challenge at a time and supporting the home care agencies in ensuring continuous growth in revenue and improved patient outcomes at all times.
Keeping aside revenue maximization, CareConnect ensures that both home care agencies and caregivers are able to adopt the platform without any hiccups. To that end, the company provides real-time support through multi-channel text, email, phone calls, and chat features within the app that enables home care agencies and caregivers to reach out to them for any assistance at any point of the day. Taking their services to a greater level, the firm cooperates with other players in the industry to help them meet the ever-changing complexities of patient demands in the home care sector. “We’re enabling our agency management system partners to provide more value to their customers by offering our services and integrating tightly with us,” says Gelman.
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We focus on bringing tools into place that are going to help the agencies maximize the amount of revenue while staying focused on delivering quality patient care
The dynamics of the industry demands have been on a roller coaster for the past few months against the backdrop of the stringent safety protocols brought upon by COVID-19. CareConnect tackled the situation by developing a proof of vaccination tool that can be purchased as a stand-alone solution allowing the caregivers to upload the vaccination cards through the application itself to ensure they comply with all the necessary safety protocols. Finally, empowered by years of experience in the home care space, CareConnect is now accelerating toward the future, tackling one industry challenge at a time and supporting the home care agencies in ensuring continuous growth in revenue and improved patient outcomes at all times.
Company
CareConnect
Management
Michael Gelman, President & COO, CareConnect
Description
CareConnect’s platform specifically developed for home care agencies and their caregivers, helps the agencies optimize their workforce and successfully manage the workflow by scheduling the shifts productively. Its proprietary platform utilizes the power of artificial intelligence and machine learning to match the patient with a caregiver according to the needs of the patient and the area of expertise and preferences of the caregiver. The platform's AI-powered algorithms enable caregivers to choose the shift timings of their choice in terms of location and mode of transport, thus reducing their overtime and travel costs.
CareConnect News
CARECONNECT SELECTS INDUSTRY LEADER MCGINTY AS NEW CEO
McGinty possesses over 20 years of diverse SaaS experience, having led sales, marketing, product development, and operations across various industries. In his new role, he will be accountable for defining the company's vision, strategy, and growth, as well as overseeing its expansion in US markets. Recently, McGinty held the position of Chief Revenue Officer at IntelyCare, where he played a pivotal role in achieving remarkable 15x growth across all commercial functions, leading to the company's unicorn valuation status. Notably, he successfully established and engaged a network of nearly 1 million caregivers nationwide, which catered to almost 85% of the accessible long-term care market.
"CareConnect has made strong, meaningful progress at establishing itself as the next go-to platform for caregivers and home care agencies. Helping the team reach a new level of growth and scale is an inspiring task," said McGinty. "Caregivers are truly at the heart of everything we do. Our deep focus on machine learning to unlock the connections between talent acquisition, onboarding, upskilling, ongoing compliance and the delivery of care will lead to improved outcomes and satisfaction for all stakeholders. We aim to make sure all caregivers feel heard and maximize every possible opportunity to work and engage in their caregiver community. As a result, home care and future healthcare markets can deliver new levels of care delivery. That's the kind of impact that motivates us and we know is possible."
McGinty's selection as the new appointee concludes an extensive search conducted by CareConnect's Board of Directors and external advisors. Before taking on the position, McGinty thoroughly familiarized himself with the Company's technology platform and is now ready to launch a comprehensive client outreach campaign in the coming days.
"The Board believes that Matt is the ideal CEO to lead CareConnect and pull our healthcare system forward by enabling higher standards of workforce engagement and ultimately health outcomes," said Brodsky. "Matt's legendary track record of excellence – from innovation to execution – will drive sustainable results that put people first."
McGinty serves as the Chairman of the Board at Western New England University College of Business, where he earned his MBA, and also contributes as an Adjunct Graduate Professor. Apart from his role as a serial entrepreneur and investor, McGinty has played a vital leadership role in several businesses, guiding them from their early stages to significant growth and shareholder value. In his new position, Matt will prioritize value creation and delivery for customers, employees, investors, and the broader healthcare community.