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A featured contribution from Leadership Perspectives: a curated forum reserved for leaders nominated by our subscribers and vetted by our Healthcare Tech Outlook Advisory Board.
Business Intelligence Manager at Anglicare Southern Queensland
PowerBI to help drive value creation across the business
What are some of the significant challenges and trends impacting the Healthcare Industry lately?
Scott Hardy
The modernisation agenda “ many applications used in the healthcare sector are based on legacy code and require modernisation. This leads to significant pipelines of change heavy projects and with our frontline staff being increasingly over-burdened with work this places heavy challenges to change success. But were rolling up our sleeves and executing on back of house projects such as moving our on-prem data warehouse to the cloud and decommissioning legacy reporting. Cyber security is a big concern for everyone, not just in our professional lives, and the landscape is constantly evolving. As a result, organisations must remain updated with their cyber-security threat mitigations. Asymmetric data access is also on our radar, with clients and their families increasingly expecting modern data-sharing approaches via mobile apps.
What keeps you up at night regarding some of the significant predicaments in the Healthcare Industry?
The recent Optus breach has given all IT professionals pause for thought. Were shifting our thinking from treating data as an asset to potential liability. The sensitive nature and lengthy legislated and government storage requirements for health-related data means we need extra assurance that we have secured and encrypted the sensitive data in our reporting systems. The Optus breach shows that human error in following processes, policies and procedures is as important in managing cyber security as much as encryption and firewalls play a part in protecting our organisations from cyber-attacks.
Can you tell us about the latest project that you have been working on, and what are some of the technological and process elements that you leveraged to make the project successful?
We are building a set of KPI Scorecards and Dashboards, incorporating metrics that confer value for the business and result in a better client experience.
The articles from these contributors are based on their personal expertise and viewpoints, and do not necessarily reflect the opinions of their employers or affiliated organizations.
