DentalCare Solutions
A Leader in Dental Consulting

Imagine a world where dental practices are fee-for-service and provide recommended treatment. It sounds like a patient’s nirvana.

However, the reality is quite different. Eighty-nine percent of dental practices in the U.S. are enrolled in one or more dental insurance plans, and only 11 percent are completely fee-for-service practices. With a slight change in mindset, dental practices can effectively manage the insurance processes to maximize their opportunities and increase revenue.

But, in a market plagued by employee shortages, it is challenging for practices to hire someone who understands the ins and outs of insurance and medical billing in all facets of dentistry.

This is where DentalCare Solutions, with its extensive dental consulting, training and reliable services, comes into play. The company provides a full spectrum of billing solutions to help dental practices streamline operations and increase their bottom line.

Humble Beginnings

Dentalcare Solutions (formerly Right Eye Consulting) was established by Sarah Leath, who has over 35 years of experience in dentistry, a majority of that in Oral and Maxillofacial Surgery offices. Leath wanted to fill the training/consulting void in oral surgery practices. There were many doctors, surgeons, and dental consultants, but none had hands-on experience in performing daily administrative AND clinical tasks as she herself had experience performing.

Today, DentalCare Solutions offers extensive dental practice management consulting, team training and several courses which have customized content that educates newly hired employees with little to know dental knowledge, as well as other courses for the entire dental community. Now, practices don’t have to hire, train and spend thousands of dollars on employees who may quit or move on. Instead, DentalCare Solutions will help with training and streamlining the practice workflows while you spend time caring for your patients.

Offering Professional Billing Services

The Capture services package by DentalCare Solutions allows dental offices struggling with insurance claims and filings to maximize their insurance billing and claims. The services include accounts receivable for insurance and patient balances, claims submission, and insurance verification.

DentalCare Solutions provides customized billing services for its clients. For instance, if they need only one service, such as insurance verification or follow-up on an unpaid claims, DentalCare can provide partial services for a reasonable fee.

Clients can expect professionalism from the team at DentalCare Solutions with all of the services they provide; insurance and billing, accurate insurance verification, timely claims submission, timely follow-up on unpaid claims, and more.

“DentalCare Solutions stays with its clients from the beginning till the end to streamline their workflows and help them address and resolve their issues effectively within a specific timeframe,” says Leath, the President of DentalCare Solutions.

For instance, DentalCare Solutions worked with one of its clients that had insurance claims of $200,000 that was over 121 days old. After understanding their issues, DentalCare helped them reduce the outstanding claims to $70,000 in three months. It also helped another client with their accounts receivable (AR). In the beginning, the client’s outstanding was about three million; while their operation expanded, the total AR came down to about $2.2 million in the first 4 months.

DentalCare Solutions’ services also focus on accounts receivables by sending electronic statements, updating billing categories for each patient, and informing those regarding outstanding balances which helps bring revenue into the dental practice. DentalCare Solutions also provides extensive training on complete practice management to fresh recruits and the entire administrative team to make them more efficient in their job duties and ultimately makes the billing process more seamless.

Providing Dental Education and Training

On the education and training side, DentalCare Solutions offers ACHIEVE by DCS, an online learning management system that helps practices develop and deliver custom content to streamline employee training and retention. It enhances the staff’s knowledge and allows dentists and office management to track their shortcomings through a single dashboard. The system allows fewer employee turnovers with the ease of consistently trained staff. This ultimately saves the practice money by decreasing staff turnover.

The platform provides multiple dental courses that enable dentists, hygienists, clinical assistants, and administrative team members to learn and obtain their CE credits without incurring significant traveling expenses. The courses include dental anatomy, revenue, terminology, procedures, regulations, and scheduling, as well as OSHA, customer service, and insurance and coding.

Delivering Excellent In-Office Training

DentalCare Solutions leaves no stone unturned while engaging with clients to ensure a comprehensive onboarding process.

It stays with them from beginning to end to streamline their workflow and resolve issues within a specific timeframe.

“The Dentalcare Solutions team provides excellent care whether it is in-office training or technical expertise,” says Leath. “The team works with oral surgery, orthodontics, pediatric, and general dental practices. They have experienced real-world dilemmas just as you in your practice.”

With extensive knowledge in the field, the team can also predict upcoming trends, seek out issues related to them, and develop customizable solutions for every client to yield fruitful results.

The Dentalcare Solutions team provides excellent care whether it is in-office training or technical expertise

DentalCare Solutions believes the best way to form a well-rounded dental office is through employee bonding, resolving frustrations, and setting office goals. To this end, it offers TEAM RETREATs, which is customized for each practice to achieve the results that are needed to move the practice forward.

DentalCare Solutions also devotes time to fine-tuning clients’ treatment presentation skills, customer service skills, and maximizing the schedule for optimal results.

Motoring Along toward success

As the name implies, DentalCare Solutions provides extensive and worthy dental care training and consulting services with a complete range of courses to evolve within the dental community.

These courses are powered by the experience of Leath and her team. Known as the EMR Guru, she began perfecting her work with Electronic Medical Records in 2002.

From 2006 to date, Leath has been helping transition practices to EMR, providing team retreats, practice management solutions, and training team members on topics like OSHA guidelines, Mental Health in Dentistry, Best Revenue Cycle Management practices, and creating efficient workflows in the office. Outside her prestigious work in the dental field, Leath is a member of the National Association of Professional Women, Speaking Empire, Dental Entrepreneur Women, Women Leaders Association, and Successful Women Made Here.

“I have assisted offices with a revolving door of employees coming and going, and one that is a place where employees thrive and want to stay. I am passionate about educating team members so they understand how to perform their job, and how they are an integral part of the practice’s success,” says Leath.