Doctolib - Startups Europe Solutions/Service Company
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Doctolib : Improving Healthcare Access Through Digital Consultations

Stanislas Niox-Chateau, Co-Founder & CEO, DoctolibStanislas Niox-Chateau, Co-Founder & CEO, Doctolib
As one of the leading e-health service providers in Europe, Doctolib is on a mission to enable healthcare personnel to offer exceptional remote patient care across the lengths and breadths of the continent. The company is providing new-fangled solutions, which are well designed, user-friendly, accessible from anywhere and any device, to advocate dynamic telehealth consultation to patients.

For doctors, Doctolib acts as a full-range service to improve bookings management, reducing no-shows and bringing new patients to their office. Doctors can even follow up with their patients without facing any travel restrictions. Alongside, through the intuitive use of Doctolib’s teleconsultation solution, doctors can track the patient’s progress at each stage, be aware of their present condition and regulate medicines accordingly while receiving reminders and notifications to schedule their teleconsultation sessions with patients. What’s more, by letting doctors consult in complete safety from the comfort of their homes, the platform also limits the risk of contamination for patients. On the other hand, from the patient’s point of view, Doctolib acts as a free online service to find a nearby health practitioner and book doctor or dentist appointments round the clock and seven days a week—all within a few clicks.

Working in cohorts with healthcare professionals, Doctolib ensures all their service evolutions are co-designed with users thanks to the company’s online community and medical committee, along with the constant feedback loops coming from every part of Doctolib. Through the collaborative effort of Doctolib’s expert tech team and other eminent figures in the e-health domain, the company ensures their one-stop solution helps doctors manage all of their consultations through a single tool.


Through intuitive use of Doctolib’s teleconsultation solution, doctors can track the patient’s progress at each stage, be aware of their present condition and regulate medicines accordingly while receiving reminders and notifications to schedule their teleconsultation sessions with patients

Having gained a reputation for simplifying healthcare access across France, the Doctolib site is now quite unsurprisingly consulted each month by more than 11 million people wishing to make an appointment online with a healthcare professional—be it a general practitioner or specialist. And in total, 30,000 practitioners and 800 health establishments (hospitals, clinics, health centers) use its services.

Besides, Doctolib’s platforms are powered by a sustainable and transparent economic model where healthcare professionals pay for services that bring proven value to them. With an integrated payment module, doctors receive the payment of their teleconsultation fees directly. It also makes way for a reduction of cancellations: If a patient is unable to attend a session, they can turn their appointment into another teleconsultation session rather than cancelling it.

Now, whenever telehealth comes into play, data security inevitably becomes a part of the discussion. As information related to health is personal, data privacy becomes fundamental. With this doctrinal belief in mind, Doctolib strives to maintain the highest standards of security for Doctolib users’ data. Data is stored in France and Germany in respective healthcare certified hosting servers. The experts at Doctolib encrypt all personal data at several levels, protect their services with advanced algorithms and technologies capable of countering cyberattacks. Customer data is kept confidential and only patients and health personnel can access it. Neither does the company own any of the user’s data and nor do they use it.

Most importantly, Doctolib’s solutions comply with all European and national regulations, particularly the General Data Protection Regulation (GDPR). Building on their technological prowess, highest standards of data security and confidentiality, and a super-transparent economic model, Doctolib is set to continue simplifying the life of physicians and healthcare facilities—all the while improving healthcare access for patients.

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Top 10 Healthcare Tech Startups In Europe - 2021

Company
Doctolib

Headquarters
Levallois-Perret, France

Management
Stanislas Niox-Chateau, Co-Founder & CEO, Doctolib

Description
Doctolib is offering cutting-edge teleconsultation solutions to redefine the standards of remote patient care. For doctors, Doctolib acts as a full-range service to improve bookings management, reducing no-shows and bringing new patients to their office. What’s more, by letting doctors consult in complete safety from the comfort of their homes, the platform also limits the risk of contamination for patients. On the other hand, from the patient’s point of view, Doctolib acts as a free online service to find a nearby health practitioner and book doctor or dentist appointments round the clock and seven days a week—all within a few clicks