Genie Solutions
Driving Remote Care Delivery

Amid the rising demand for personalized healthcare, care providers are looking for efficient technology solutions to deliver quality care. In the wake of the current COVID-19 pandemic, the focus is on remote health monitoring solutions to provide consistent care to patients of all ages. Elderly patients can steer clear of the danger of getting infected by the deadly virus by avoiding visiting the clinic. In such a scenario, telemedicine, which has witnessed steady growth in the market, is now being adopted fiercely by almost every clinic and care provider globally. Modern telemedicine solutions combine mobile, medical practice management, and other digital tools to enable seamless user experience to care providers and patients. The enhanced experience paves the way for stronger collaboration between patients and providers, which, in turn, results in improved patient outcomes.

For over 20 years, Genie Solutions has been providing quality-driven practice management solutions with comprehensive support to the Australian medical industry. The company addresses the challenges in practice management with its two solutions, Genie and Gentu. While Genie is a desktop solution, Gentu is the cloud-based solution. Both solutions help physicians optimize their day-to-day operations and streamline tasks.

Practice management can be daunting because of the growing healthcare challenges and stringent compliance regulations. Genie, which has been shaped by team Genie Solutions’ decades of experience in the sector, perfectly aligns with the requirements of today’s physicians. Apart from reducing the paperwork, the intuitive desktop solution helps clients attend more patients and deliver consistent care to all. Responding to the growing client demands for more capabilities, Genie Solutions has introduced several new functionalities, bundled as Advanced Extras, within Genie. For instance, Genie desktop users can access online patient registration, an Advanced Extra feature, to save time and improve data accuracy.

For over 20 years, Genie Solutions has been providing quality-driven practice management solutions with comprehensive support to the Australian medical industry

To enhance the return on investment, Genie Solutions provides support in the form of onsite visits or training to help clients get greater benefits from the solution. Clients can opt for optional modules tailored to their practice and gain valuable insights into the processes for end-to-end process control and better revenue.

On the other hand, Gentu allows physicians to manage their practice in the cloud, from anywhere, anytime. With the cloud, care providers can automate batching and receipting of claims for Medicare, DVA, and ECLIPSE. This helps reduce human error and improve cashflow. In addition, automated fee schedule updates and intelligent billing calculations reduce the workload of complex surgical quotes and invoices. Besides, physicians can create a customized appointment schedule quickly and use custom filters to analyze the reports based on different criteria. They can also set custom appointment reminders with tailored content for better experience.

Against the backdrop of COVID-19, Genie Solutions is making efforts to help the healthcare industry reduce the damage. The company is expanding the functionality of its solutions to keep patients safe while allowing the physicians to keep their doors open. Genie Solutions can be expected to introduce a secure online meeting platform for Genie and Gentu customers, free of cost. It has teamed up with its trusted partners to provide its clients with clear facts and advice on how to deliver telehealth in the most compliant manner.