Global IP Networks
Paving The Way For Secure Health Infrastructure

For any healthcare executive, security and compliance are top-of-mind concerns. While organizations across every industry face similar scrutiny and the risks of violation, healthcare is unique in two ways. Medical information is extremely sensitive, and if compromised, can lead to a knock-on effect on a patient’s medical treatment. Secondly, healthcare heavily relies on large networks of connected systems that haven’t necessarily been updated and, therefore, may lack the required cyber defense mechanisms. These unique hurdles place the healthcare industry at a much higher risk of non-compliance and cyberattacks.

Against this challenging backdrop, ensuring data is safe and secure is just the first step; positioning the data to be accessible and organized can turn it into a much more valuable asset. But how can healthcare organizations meet these demands that are over and above the security posture?

The answer is: by engaging with partners like Global IP Networks, a Plano, TX-based leading managed IT services, data center and cloud solutions provider. Global IP Networks is on a mission to optimize security and system performance, enhance patient care delivery, and provide uptime and peace of mind to IT executives and business leaders through proactive security, compliance awareness, and round-the-clock professional support and services. “Our mission is to transform, manage and support business critical infrastructure into a secure yet cohesive environment for our clients, especially in the healthcare industry. We offer a comprehensive set of IT services that covers technology design, implementation, operation and compliance. Most of our projects include fully managed intrusion prevention and threat management, elastic and scalable cloud platforms, business continuity plan, risk assessment and 24/7 support,” says Reyner Natahamidjaja, CEO of Global IP Networks.

A New Frontier in Security and Compliance

It is a known fact that security has enterprise-wide implications. Healthcare organizations cannot afford to task their security team with complete ownership for safeguarding IT infrastructure. To that end, one of the major challenges faced by healthcare companies is choosing the right technology and service provider. With the healthcare industry awash with numerous third-party experts that help businesses with their presence on public clouds such as Amazon Web Services, Microsoft Azure, and Google Cloud Platform, it is extremely difficult to choose a partner that brings even more value. On top of that, there are budget constraints, and each client has specific requirements. “Nine out of ten of our clients need assistance to navigate the many options that cloud technology has to offer. There is no one-size fits-all scenario since all of our client’s needs are unique to their business. In many cases, we ended up building a siloed private cloud that is engineered to best serve them and their audience,” adds Natahamidjaja. Managing a cloud platform requires technical knowledge and a significant time commitment, making it difficult for many companies to handle their platform independently. Global IP Networks’ cloud architects and engineers work with the client’s C-suite to architect and build a cloud solution that best fits their needs. The team initially assesses the business requirements and leverages the best cloud option to extend the value of the client’s technological investments. Global IP Networks helps organizations meet compliance challenges via a multi-cloud infrastructure that offers confidentiality, data integrity, and portability.

“We ask many probing questions to determine what their cloud architecture—whether private, public, or hybrid—should be. This includes compliance, security, scalability, recovery time objectives from a disruptive event and other expectations. We architect everything from the ground up and deliver it fully managed,” explains Natahamidjaja.

While many businesses are expert in their core competency, the majority are not equipped to handle the ever-evolving technology which continues to be a major issue

The infrastructure services are designed, built, and managed with security, performance, and scalability at their core. What’s more? The company complies with strict global data protection standards to ensure each client’s safety, privacy, and compliance controls.

Furthermore, via its backup and disaster recovery services, Global IP Networks delivers a robust disaster recovery plan that minimizes network downtime and enables healthcare firms to bounce back quickly when a natural disaster, severe power outage, or other unexpected events threaten the business continuity. They help prioritize an organization’s most valuable digital assets, ensuring as little damage and loss as possible. Global IP Networks’ disaster recovery (DR) program enables continuous and automated disaster readiness, response, and recovery of critical systems and data.

Besides, the firm also provides enterprise-grade threat protection services that help secure a business’s data from phishing attacks, malware, and ransomware, enforcing IT best practices and preventing data theft. “We offer enterprise IT solutions with high-touch managed services to help businesses stay ahead of everyday IT performance issues that impact service delivery,” informs Natahamidjaja.

An Alternate Approach to Bridging the Gap in IT

Deeply ingrained in Global IP Networks is the PPDIOO approach—prepare, plan, design, implement, operate, and optimize—that allows IT teams to provide the service levels their administrators and clinicians need at a lower cost and with higher efficiency. “We believe that IT should not be a concern, but an enabler. While many businesses are expert in their core competency, the majority are not equipped to handle the ever-evolving technology which continues to be a major issue. It’s a ticking bomb to their operation if left unmanaged,” adds Natahamidjaja. Global IP Networks initially engages with the client, talking to the C-level about their business concerns, needs, goals, and how they can help. The team then utilizes its expertise to develop a clear roadmap that covers all of the client’s requirements. This is followed by the implementation of the strategic roadmap. “We meet with our clients as often as needed until the mission is complete. Our team continues to study and monitor their operation, looking for areas that can be optimized. The goal is to produce a robust technology that is consistent and predictable to support their critical operation. We make sure they are ready for the future,” apprises Natahamidjaja.

Another notable aspect of Global IP Networks is its 24x7 support services. Businesses rely on technology to ensure success, which means running it seamlessly requires a reliable and accountable IT service provider that is available round the clock. Global IP Networks’ support team assists businesses with everything from basic troubleshooting to proactive monitoring and forensics.

The engineers and network operation center teams are trained to address and remedy IT issues immediately. Another aspect that differentiates Global IP Networks is it operates its own data centers, which are equipped with top-of-the-line security, failure prevention systems, and manned 24x7x365. Engineered and built for uptime to host business critical and sensitive data, the secure data centers are interconnected and offer diverse 2N power configurations with redundant UPS and backup generators that are tested weekly and monitored continuously.

In short, via its extensive end-to-end services, Global IP Networks gives healthcare companies improved visibility into their network, infrastructure, and applications and enables them to proactively address IT issues. The firm helps organizations protect critical data and meet regulatory compliance requirements with robust operational procedures, security measures, and controls.

Creating Stronger Healthcare IT Infrastructure

Further elaborating on the capabilities of Global IP Networks’ solutions and services, Natahamidjaja mentions the case study of a Texas-based healthcare company. Due to numerous reasons, including a HIPAA violation by their previous managed service provider, the client experienced business disruption. Global IP Networks went in and helped the client migrate their critical infrastructure efficiently and move their business forward. “We worked very closely with this client for many months to get comprehensive data on everything so we know what we’re up against,” states Natahamidjaja. The Global IP Networks team then developed a migration roadmap that fits the client’s schedule. They also provided the client with portable hardware for data replication. “It’s a process, but we work every step of the way with all parties involved to successfully migrate all their data to their new private cloud in our data centers,” asserts Natahamidjaja. A couple of weeks later, the client was able to get everything up and running 100% from their new and fully managed cloud environment.

"We offer enterprise IT solutions with high-touch managed services to help businesses stay ahead of everyday IT performance issues that impact service delivery"

Today, bolstered by its valuable partnerships and many such success stories, Global IP Networks has established a strong presence in the healthcare space. It is the perfect partner for companies struggling to steer through the current sea of IT uncertainties. In fact, during the pandemic, Global IP Networks experienced a healthy growth and added more engineers to support their operations.

Modernizing Health Data Security Efforts

As the need for better healthcare IT infrastructure continues to evolve and grow, Global IP Networks hopes to maintain its position as a one-stop technology shop for business critical infrastructure. The firm also intends to engage with new prospects and work on turning them into long-term clients. “The right technology can benefit everyone and we are here to make technology work beautifully for businesses,” states Natahamidjaja.

Healthcare IT is ripe for innovation, and the changes happening currently make it an ideal time for upgrading IT infrastructure to better serve patients and care providers. With partners like Global IP Networks, healthcare companies can emerge victorious and be much more efficient.