Kbrax
A New Model for Whole-Person Care Delivery

The future of healthcare lies in systems that listen, connect and care. kbrax was created with the purpose of placing people at the center of healthcare and ensuring that compassion drives innovation.

More than just a tech company, it is a mission-driven partner transforming how care is coordinated and delivered through innovative whole-person care solutions. At the heart of this effort is its flagship CompleteCarePlatform, an AI-powered system built to streamline processes while removing barriers that patients, health plans, Medicaid and Medicare programs, and managed care organizations face every day.

The platform unites mental health, physical health and social determinants of health into a real-time, all-inclusive system, giving providers and patients a complete view of wellbeing. By identifying high-risk members before crises occur and reducing the administrative burden on overworked staff, it enables care that is timely and deeply personal.

“Our mission stays true to uniting health in all its forms under one roof, with purpose, empathy and commitment,” says Koorosh Yasami, founder and CEO.

Kbrax was born from the real-life struggles of people trying to get the care they needed, including Yasami’s loved ones. These experiences ignited a lifelong mission to transform healthcare. With more than 25 years of expertise in healthcare technology and prior success at HealthBI, Yasami now leads an effort to humanize rigid systems. Replacing fragmented systems with a user-friendly connected solution enables Kbrax clients to close care gaps faster, improve quality scores and deliver truly personalized care.

This dedication has earned it recognition as a trusted partner in the healthcare industry, including designation as an Associate Affiliate Organization with America’s Health Insurance Plans and as a Preferred Vendor with the Association of Clinical Application Professionals.

Unifying Teams, Systems and Data for Better Outcomes

Kbrax understands a fundamental truth—health plans and care organizations are burdened by complexity. Inefficient workflows, regulatory pressure and manual processes continue to slow care delivery and exhaust teams.

The siloed nature of mental, physical and social health compounds these issues. Patients with comorbid mental and physical conditions are far more likely to overutilize healthcare services. Mental illness is also closely tied to the onset and worsening of chronic conditions such as heart disease, stroke, diabetes and asthma. Non-clinical social factors, such as housing instability, food insecurity, transportation barriers and unemployment, can significantly impact a person’s overall health and outcomes. Addressing these interconnected challenges is essential for achieving whole-person care.

The CompleteCarePlatform is purpose-built to simplify whole-person care and streamline operations.

At the core is CareNavigator, a robust care coordination engine that empowers organizations to shift from fee-for-service to value-based care by coordinating teams around shared goals and proactive interventions. Supporting it is the Interoperability Pipeline. It connects seamlessly with EHRs, EMRs, HIEs, and other systems to bring physical, behavioral and social health data together in one place, so clinicians no longer need to juggle siloed tools.

Advanced features like real-time alerts and AI-powered risk stratification identify and prioritize high-risk members based on conditions, comorbidities and population cohorts. Automated workflow and reporting tools reduce administrative burden and ensure accuracy in quality tracking.

The platform also includes a unified collaboration space that brings payers, providers and care teams into a coordinated environment, promoting consistent execution and better outcomes. Tools like CareCompanion provide frontline staff with performance metrics and actionable insights, enabling faster and more precise resource allocation, while CareWait enables grievance tracking and service quality audits through secret shopper-style evaluations.

For patient engagement, Kbrax offers MindPure and AngelAI. MindPure is a self-help tool that supports medication adherence, goal tracking and appointment reminders, improving continuity of care. AngelAI is a clinical AI assistant that collects social determinants of health during interactions with members and flags key risks like food insecurity or lack of transportation.

Built within a HITRUST-certified, HIPAA-compliant environment, the CompleteCarePlatform meets the highest data security and scalability standards. It is also fully customizable, allowing health plans to adapt, innovate and grow without disruption.

This is more than just better technology, it’s a new model for care coordination that removes systemic barriers so health plans can focus on improving outcomes and delivering cost-effective, person-centered care.

Transforming Post-Acute Care Across Wisconsin

A leading Wisconsin-based health plan, serving 18 hospitals and over 130 outpatient sites, partnered with Kbrax to overcome persistent challenges in post-acute care management. Prior to the engagement, the organization faced low primary care provider (PCP) follow-up rates, average wait times of 34 days for PCP appointments, high rates of emergency department (ED) utilization, and preventable readmissions. These issues placed immense strain on care teams and drove up costs across the network.

Within three months of implementing Kbrax’s CompleteCarePlatform, the health plan saw measurable improvements in outcomes and operations. PCP follow-up rates for high-risk members increased to 56 percent. Follow-up wait times dropped to just 10 days post-acute event. Readmissions and avoidable admissions decreased by 29 percent, and care gap closures rose significantly. Hundreds of referrals were streamlined across four partner organizations, and member satisfaction and engagement improved notably.

“Kbrax’s rapid deployments and expedited delivery time frames are unlike anything I’ve seen before,” the interim director of operations said. “The capabilities we now have to support timely engagement, rapid turnaround in CM, UM and quality, along with secure information sharing and accountability, are key to our success.”

Driving Measurable Outcomes through Aligned Innovation

Success stories like this are possible because the Kbrax team invests time in understanding each client’s mission, challenges and long-term goals. Before a single line of code is written, it goes through a thoughtful discovery process. It remains engaged for as long as needed, whether that means fine-tuning a specific module or supporting the rollout of an entirely new product, program or enhancement.

It also aligns with strategic frameworks like the Collaborative Care Model (CoCM) and CMS’s Innovation in Behavioral Health Model (IBHM), empowering health plans to meet their goals around value-based care, quality reporting, and improved member outcomes.

Grounded in continuous innovation and a commitment to transforming healthcare, Kbrax is charting a bold course for the future. At the core of its roadmap is a clear technological vision. It is leading innovation through smart system integration, AI-powered insights that anticipate member needs, real-time data pipelines for early intervention, and comprehensive support for social determinants of health. These capabilities are designed to remove barriers and support more unified service delivery across even the most complex care networks.

Kbrax is racing toward its goal of delivering the most modular and intelligent care coordination platform on the market. Trusted by healthcare leaders, it is transforming care delivery with a commitment to people at the center of every decision.