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Dave Monahan, CEO and Founder, KleerKleer assists dental practices to develop industry-leading membership solutions using its proprietary, cloud-based platform. It enables dentists to easily design and implement care plans and offer them directly to patients.
“The Kleer platform increases patient visits, improves treatment acceptance, and enhances the overall value of a practice while providing uninsured patients with the affordable dental care they want and need,” says Dave Monahan, CEO and founder of Kleer.
Using its turnkey and easy-to-use platform, dental plans can be designed and launched in under 15 minutes. Patients can quickly enroll via the practice’s front desk or website, and access the details of their plan in the Kleer Patient Portal.
On average, a dental practice spends $300 per patient on marketing initiatives. Although this works to attract a greater volume of new patients, retaining these patients only has a 40 percent success rate. Meaning a lot of money is spent getting them in the door, but the majority discontinue care following their initial visit. Since first-time dental appointments often don’t involve any treatment outside of hygiene, dentists are spending more to attract patients with a significantly lower lifetime value.
Offering an annual subscription based membership plan that includes routine preventive care and treatment savings, ensures the return of new customers. Instead of having them walk out the door and never be seen again, engaging them early on with Kleer helps improve patient loyalty.
Additionally, most dental practices rely on dental insurance, with up to 75 percent of incoming patients using insurance to pay for their treatment. This, combined with the typical dental insurance discount of 40 percent, makes it challenging for dentists to turn a profit. Shifting this paradigm, Kleer assists practices in cutting out the insurance intermediary that creates a barrier to care.
“Membership plans engage patients on a deeper level,” says Monahan.
“Looking at a patient that has a membership plan versus a patient who is uninsured, the membership plan patient is going to come into the office two to three times more often, they’re going to accept twice the amount of care, and they’re going to drive two to three times more revenue for the practice.”
This reliable, recurring revenue supports practices as they transition PPOs out of their office. At the same time, it also provides a great alternative to patients whose insurance they no longer accept. Therefore, they can become a better performing practice, get better results, and reduce their dependence on insurance.
Kleer’s ability to create custom membership programs for each practice gives the platform a competitive edge over its market contemporaries. Beginning with the consultation, Kleer works to determine the patient demographics, practice economics, and membership plan goals before designing a plan tailored to the practice.
This customization allows Kleer to support independent practices and dental service organizations (DSOs) operating across hundreds of locations. For clients with vast footprints and individualized local care plan needs, it creates a common framework that they can use for granular progress tracking. They can view performance across all implemented programs under a single pane of glass and dive down for further analysis by region.
Beyond customization, Kleer automates time-consuming tasks through a practice portal where dentists and front office managers can log in and view patients who have signed up for their plans. It also equips them with reports and dashboards that update in real-time to showcase current performance metrics and help flag down sources of inefficiencies.
The Kleer platform increases patient visits, improves treatment acceptance, and enhances the overall value of a practice while providing uninsured patients with the affordable dental care they want and need
In addition, the platform seamlessly integrates with practice management systems to drive quick and secure transactions powered by automated enrollment and autorenewal processes. It also offers marketing campaigns to promote membership plans before patients enter a dentist's office. This presentation capability lies at the heart of Kleer’s ever-increasing membership enrollment rate.
Emphasizing excellent customer satisfaction and supporting dental practices to boost their revenue, Kleer’s plan creation and implementation capabilities are free. It only charges clients based on the number of patients using the platform. Driven by these competencies, Kleer remains a prominent player in the dental membership plan management domain, relieving practitioners and patients of insurance and cost burdens to facilitate accessible and affordable care.
Company
Kleer
Management
Dave Monahan, CEO and Founder, Kleer
Description
Powerful, automated, and data-driven, Kleer’s cloud-based membership plan and world class support team remove all of the complexities, hassles, and costs of dealing with insurance — improving patient access to care, increasing patient visits and treatment acceptance, and providing the foundation for dental practice success.
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Kleer News
Kleer Partners with Five Lakes Dental Practice Solutions, increasing per patient revenue, regardless of coverage status
Year of Kleer: Celebrating Growth, Innovation, and Achievement
It has been a dynamic and rewarding year for Kleer, thanks to our active community of dental professionals nationwide.
Our practices continue to lead the way, utilizing cutting-edge dental membership plan technology to enhance patient access to care, ensure organizational success, and disrupt an industry traditionally dominated by insurance.
To kick things off, Dave Monahan, CEO and founder of Kleer, along with Melissa Richardson, VP of Team Success, share their insights on what has defined this exceptional chapter in the Year of Kleer.
Product Execution & Development
In January 2023, we announced the launch of Kleer Intelligence™ (KI), our proprietary PMS integration solution. KI's integration architecture establishes a connection between the Kleer Platform and 90% of all practice management software. This connection enables the reading and writing back of information and performance data, enhancing membership plan management, tracking, and overall results. The integration also facilitates faster iteration, development, and addition of platform functionalities.
In December, we marked our sixth release of new tools and improvements, introducing several KI features:
1. KI Automation: Streamlining critical tasks like posting subscription payments, enrolling patients, and tracking benefits.
• Patient Auto Enrollment: Pulls patient data from the PMS to automatically complete patient enrollment.
• Payment Posting: Automatically posts subscription payments, fees, and balance transactions from Kleer to the PMS.
• Benefits Status: Automatically tracks membership plan benefits used and remaining.
2. KI Growth: Aligning membership plans with brand identity and automatically identifying and marketing to suitable patients.
• Brand Personalization: Personalizing the member experience with brand colors, logos, and images.
• Automated Marketing: Sending personalized email messages to uninsured and dormant patients, resulting in an average +55% increase in new membership plans sold.
3. KI Performance: Under development to track the impact of Kleer on patient behavior and practice performance, measuring various metrics across Kleer, uninsured, and insured patients.
Unrivaled Support
At Kleer, we consider customer support a cornerstone of our commitment. Our support team has successfully handled 26,606 tickets this year, achieving a 96% resolution rate in a single interaction. The Help Center serves as a comprehensive resource, and customers have invested 17,439 minutes gathering insights to keep their membership plans on track.
Recognitions
This year, we were proud to announce our inclusion in the Inc. 5000 list, debuting at number 1951 overall and 204th among business products and services.
Growing Talent and Career Progression
We celebrated the promotion of thirteen outstanding individuals within our team.
New Talent to Fuel Our Growth
Responding to the growing demands of our business, we welcomed 11 new team members who bring diverse expertise, fresh perspectives, and a shared commitment to our mission.
Best of Content
Check out our most downloaded content, including success stories and insights:
1. How Kleer Helped Pearl Street Dental Partners Increase Production by 150%
2. The Rise of Subscription-Based Dentistry: Measuring ROI in Time, Money, & Satisfaction
3. How AADOM Rockstars Unleashed the Power of Kleer for Epic Results
4. A Scalable Tech Trio to Optimize Dental Patient Outcomes
Looking Ahead
Kleer, driven by a smart and experienced team, is more than just smart software. Your ideas and feedback shape Kleer's evolution, so keep sharing them with us. Follow our social pages for the latest updates on features, events, and news.
Our practices continue to lead the way, utilizing cutting-edge dental membership plan technology to enhance patient access to care, ensure organizational success, and disrupt an industry traditionally dominated by insurance.
To kick things off, Dave Monahan, CEO and founder of Kleer, along with Melissa Richardson, VP of Team Success, share their insights on what has defined this exceptional chapter in the Year of Kleer.
Product Execution & Development
In January 2023, we announced the launch of Kleer Intelligence™ (KI), our proprietary PMS integration solution. KI's integration architecture establishes a connection between the Kleer Platform and 90% of all practice management software. This connection enables the reading and writing back of information and performance data, enhancing membership plan management, tracking, and overall results. The integration also facilitates faster iteration, development, and addition of platform functionalities.
In December, we marked our sixth release of new tools and improvements, introducing several KI features:
1. KI Automation: Streamlining critical tasks like posting subscription payments, enrolling patients, and tracking benefits.
• Patient Auto Enrollment: Pulls patient data from the PMS to automatically complete patient enrollment.
• Payment Posting: Automatically posts subscription payments, fees, and balance transactions from Kleer to the PMS.
• Benefits Status: Automatically tracks membership plan benefits used and remaining.
2. KI Growth: Aligning membership plans with brand identity and automatically identifying and marketing to suitable patients.
• Brand Personalization: Personalizing the member experience with brand colors, logos, and images.
• Automated Marketing: Sending personalized email messages to uninsured and dormant patients, resulting in an average +55% increase in new membership plans sold.
3. KI Performance: Under development to track the impact of Kleer on patient behavior and practice performance, measuring various metrics across Kleer, uninsured, and insured patients.
Unrivaled Support
At Kleer, we consider customer support a cornerstone of our commitment. Our support team has successfully handled 26,606 tickets this year, achieving a 96% resolution rate in a single interaction. The Help Center serves as a comprehensive resource, and customers have invested 17,439 minutes gathering insights to keep their membership plans on track.
Recognitions
This year, we were proud to announce our inclusion in the Inc. 5000 list, debuting at number 1951 overall and 204th among business products and services.
Growing Talent and Career Progression
We celebrated the promotion of thirteen outstanding individuals within our team.
New Talent to Fuel Our Growth
Responding to the growing demands of our business, we welcomed 11 new team members who bring diverse expertise, fresh perspectives, and a shared commitment to our mission.
Best of Content
Check out our most downloaded content, including success stories and insights:
1. How Kleer Helped Pearl Street Dental Partners Increase Production by 150%
2. The Rise of Subscription-Based Dentistry: Measuring ROI in Time, Money, & Satisfaction
3. How AADOM Rockstars Unleashed the Power of Kleer for Epic Results
4. A Scalable Tech Trio to Optimize Dental Patient Outcomes
Looking Ahead
Kleer, driven by a smart and experienced team, is more than just smart software. Your ideas and feedback shape Kleer's evolution, so keep sharing them with us. Follow our social pages for the latest updates on features, events, and news.
WAYNE, PENNSYLVANIA - Five Lakes Dental Practice Solutions, the leading revenue cycle consultancy focused on insurance participation strategy, announced a partnership with Kleer, the nation’s premier dental membership platform. Through this partnership, Kleer customers can maximize profitability at their practices whether in-network or out-of-network.
Since 2018, Kleer has been offering dental practices and DSOs a distinctive software solution. This software empowers them to offer dental membership plans based on subscriptions directly to patients and employers. Dental practices have full autonomy to determine the subscription price, fee schedule, and treatment protocols. The platform aids dental practices in delivering a more cost-effective coverage option for uninsured patients, streamlining the management of daily plan-related tasks, enhancing patient loyalty, and promoting engagement, all of which contribute to maximizing profitability and fostering long-term growth.
Dave Monahan, CEO and founder of Kleer, said, “We are very excited to introduce Five Lakes to Kleer’s partner network. Our partnership program enables companies like Five Lakes to join forces with Kleer and work closely together to help dental teams optimize production and collections while providing excellent patient care. Combining Kleer's market leading membership plan solution with Five Lakes PPO analysis and consulting services enables dental practices to improve patient access to care, optimize PPO participation, and maximize reimbursements."
Five Lakes Dental Practice Solutions helps dental practices develop, implement and manage an insurance participation strategy to attract and retain patients and maximize reimbursements.
Nick Partridge, CEO and founder of Five Lakes, said, “Partnering with Kleer is a ‘win-win’ for our clients and their patients. Kleer shares our data-driven approach offering best-in-class technology and reporting in addition to experience and excellent service. We believe every dental practice needs a membership plan and look forward to collaborating with Kleer to bring about that reality. By optimizing and managing your insurance participation as well as offering a membership plan, practices reduce hurdles to providing exceptional patient care and can do so profitably.”