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Byron P. Harrison, Director of Information Systems, NaphCare, Inc.TechCare®, the indigenous solution from NaphCare, can be easily tailored to fit the workflows of correctional facilities and focuses on interoperability with systems like hospital EHRs, Health Information Exchanges (HIEs), retail pharmacies, and the like. With TechCare®, a correctional facility (like a county jail or state prison system) can register key metrics like the number of patients admitted, reported and screened, records statistics for particular health conditions, and presents the facts and figures in a regulatory-compliant form on a daily basis.
TechCare® trumps market alternatives as it automates healthcare service delivery by building on an inmate’s complete medical history. Its built-in streamlining tools capture patient information by questioning and automating data collection from hospital records, pharmacies, and other entities in the healthcare value chain. With the help of NaphCare’s platform, users can proactively assess the medical condition of their inmates and treat them based on their diagnoses.
Beyond providing a niche-specific EHR, we enable genuine continuity of care practices by connecting the incarcerated and free world care organizations
NaphCare manages healthcare delivery even after inmates leave the correctional facility, and its integration-centric solution plays a key role in this operational novelty. “Integration is a driving force behind continuity of care. We make sure that patients continue to receive care regardless of whether they are inside or outside the correctional institutions,” says Harrison.
The tailored implementation procedure at a correctional facility starts with a thorough requirement-gathering phase, where NaphCare visits correctional facilities, studies their workflows, business requirements, and day-to-day operations. What’s more, they empower their clients with the liberty to customize the solution according to their operational and business needs. The product transition process is conducted through elaborate measures involving an active on-site presence and synergy with NaphCare’s team, which is comprised of doctors, nurses, and clinical professionals. Following a successful implementation, monthly meetings with customers and multiple on-site sessions aid NaphCare in gathering feedback from customers and releasing a new version of TechCare® on a monthly basis.
The success of NaphCare’s solutions and services is remarkable. For instance, Maricopa County, Arizona, the fourth-largest county correctional institution in the U.S., was relying on paper records. The institution zeroed in on TechCare® due to its proven track record over decades. NaphCare facilitated the transition from a paper health record maintenance system to an automated, electronical process that has been continually recognized. NaphCare continues to fine-tune the TechCare® platform in accordance with the facility’s unique processes for Maricopa County and its other customers across the U.S.
Harrison says that the end-goal is to enable those correctional facilities who truly aspire to provide a higher level of care, able to do so while being more efficient and saving money.
Company
NaphCare, Inc.
Management
Byron P. Harrison, Director of Information Systems, NaphCare, Inc.
Description
Provides cost-effective EHR solutions to Correctional Facilities across the U.S.
NaphCare, Inc. News
NaphCare Recognizes National Nurses Week in Pasco County Florida
“As a Department, I want to extend our heartfelt appreciation to the dedicated healthcare staff providing care to inmates in Pasco County,” said Pasco County Chief Correctional Officer Stacey Jenkins. “Together, I believe Pasco County Corrections, in collaboration with our inmate medical provider, NaphCare, can enhance our mission of ensuring the health and welfare of those entrusted to our care. Finally, I welcome our new partnership with NaphCare, and appreciate all dedicated service providers in the Pasco County Detention Facility.”
Pasco County selected NaphCare to provide correctional healthcare services through a competitive RFP process. Effective April 1, 2024, NaphCare began overseeing healthcare services in the Pasco County Detention Facility to provide medical, mental health, dental, and pharmaceuticals for its 1,450 inmates.
“NaphCare is proud to build upon our 19-year legacy of delivering quality and proactive healthcare in Florida through our partnership with Pasco County,” said Brad McLane, NaphCare Chief Executive Officer. “Florida has emerged as a center of excellence for us and our partners, and we’re looking forward to continuing to elevate patient care through innovative solutions while upholding the highest standards of care.”
NaphCare also implemented its corrections-specific electronic health records (EHR) system, TechCare, offering the county a customized clinical information tool to efficiently track, organize, and manage the medical information of incarcerated patients.
“The responsibilities fulfilled by correctional officers and correctional staff often garner little fanfare, but we proudly recognize the commitment and hard work put forth daily as these professionals serve their communities through selfless actions,” said Pasco County Assistant County Administrator for Public Safety J.J. Murphy. “Thank you to the professional medical staff for choosing to dedicate your service in our facility.”