An efficient medical practice manager has to address a lot of challenges and he/she requires a special set of traits to achieve success.
Fremont, CA: Not all managers were created equal. While there are average managers who perform their fundamental duties, there are managers who work diligently and deliver results frequently. A successful medical practice manager needs a specific set of traits that will increase their chance of success. Here are a few traits.
1. Mastering Core Functions
The journey of becoming an exceptional manager begins with mastering the core functions of medical practice. The core functions include managing clinical operations, financials, revenue cycles, human resources, risk management, and compliance. These skills can be mastered in the field or enhanced with resources and education.
A manager has to be an effective leader. The physicians rely on managers to handle problems, whether big or small. An innate tendency to lead will make an effective medical practice manager. However, leadership skills can be acquired. An effective leader never takes hasty decisions if the situation is beyond their scope or expertise rather researches and seeks guidance from trusted advisors and experts.
3. Embracing Change
In the ever-evolving healthcare environment, the managers who fail to adapt will lag. A manager must embrace the challenge and stay abreast of changes such as new technologies, change in market demands, shifting payer reimbursement, and physician employment. The physicians have to stay updated on clinical advances, and thus, employing capable physicians will help in proactively anticipate the challenges and quickly develop solutions.
4. Broad Perspective
Along with short-term goals, a manager must have a grasp on the broad perspective. Seeing the bigger picture and dividing it is small chunks enables the manager to achieve goals conveniently. However, short-term and long-term goals must be realistic and achievable. An effective manager should be able to recognize the possibilities and execute the strategy accordingly to achieve those goals.
5. Flexible Thinking
Along with understanding the fundamentals of the business, a successful medical practice manager must have a rudimentary knowledge of medical specialty and understand the clinicians providing their services. The managers try and understand the vision and mission of their employers; they ask questions to clinicians and learn their roles and responsibilities as the medicine business is dependent entirely upon the patients and the service providers.
A genuinely successful manager empathizes with others and develops enhanced communication techniques. They nurture their relationship with physicians, vendors, staff, payer representatives, hospitals, and more.