All About Clinical Communication and Collaboration Platform
healthcaretechoutlook

All About Clinical Communication and Collaboration Platform

Healthcare Tech Outlook | Thursday, January 27, 2022

Clinical communication and collaboration platforms are known to improve communication between physicians and nurses and provide improved patient outcomes by lowering the time it takes to coordinate care.

Fremont, CA: Clinical communication and collaboration (CC&C) platforms are safe messaging solutions that engage with clinical systems to improve workflow for physicians, nurses, and other care team members via a smartphone or desktop application. CC&C systems evolved from secure messaging solutions that focused on HIPAA-compliant texting. A CC&C platform brings in patient data from the EMR to offer clinicians their patient list, care team members, ability to message all care team members and see the patient's DOB, location, and other critical details using a smartphone. A CC&C platform draws in patient data from the EMR to offer doctors with their patient list, care team members, and the ability to mail all care team members

, whereas a traditional secure messaging solution provides HIPAA compliant texting and voice communication.

In addition to discussing who is on call and a clinician's availability, a clinical communication and collaboration platform will interface with clinical scheduling solutions, nurse call to maximize patient response times, the call center, and hospital phones in real-time. A clinical communication and collaboration platform's expanded workflow features are known to facilitate communication between physicians and nurses, give insight, and improve response times for SEPSIS or STEMI activation, the coordination of admissions and discharges, and trauma alerts.

Clinicians may spend more time with patients by lowering the time to coordinate treatment, which improves work satisfaction, safety, patient outcomes, patient throughput, and HCAHPS ratings.

What is the purpose of a clinical communication and collaboration platform?

• Examine all messages with time/date stamps for sent, delivered, and read.

• Send emergency broadcast messages to shooters, coding, fire, weather, or other mass communication needs.

• SEPSIS, important lab findings, STEMI patients, orders, admissions, discharges, and critical alarms are delivered instantly.

When the nurse call button is pressed, it can be used from a smartphone to call back to a patient's room.

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