FREMONT, CA: The healthcare industry is vulnerable to cybercrime attacks as its documents contain health records and other important information about patients. Hackers wield a variety of techniques and launch attacks in healthcare at random times. Cybercriminals consider hacking into a particular network as a challenge, with the most common types of attacks being:
1. Display-name Spoofing: Hackers favor webmail services, as changing names is easy, and most of the accounts are free. The easy-to-use UI will be simple for email fraud; attackers can simply change the display name.
2. Domain Spoofing: Fraudulent emails are sent from the organization’s domain. This method is frequently employed when a member of the staff, business associate, or board member of the hospital is targeted.
3. Look-alike Domains: Cybercriminals create a deceptively similar domain and website to trick people into believing it to be the official page. It is carried out by swapping characters such as letters and hyphen.
Healthcare-related information is hypersensitive, and data generated needs to be protected against the shifting hacking trends of cybercriminals. The traditional tools are debunked, creating the necessity for building a better security system, especially with a multi-layered security approach as all the data is saved as electronic health records. Some preventive measures the hospitals can employ to mitigate the cybercrime is:
1. Email Authentication: Reporting, domain-based message authentication, DMARC, or conformance block all external and Imposter attacks that mimic trusted domains.
2. Policy Imposition and Machine Learning: To stop the spoofing of look-alike domains at the email gateway and Display names, analyze the context and content.
3. Monitoring Domain: Immediate identification and notifying potentially risky domains by hackers.
4. VAP Protection: Cybercriminals target not only high profile executives but also those key employees who are involved deep into the organizations. It is crucial for the organization to recognize Very Attacked People (VAP) and establish security protocols to prevent threats.
5. Process Accountability and Security Awareness Training: Employees of the healthcare institution need to be educated to recognize and report an email fraud, phishing and domain theft.
Despite security protocols being followed and extensive cybersecurity enhancements, hackers have developed advanced techniques. The healthcare institutions need to take up a multi-layered approach to cybersecurity to prevent attacks and re-direct the focus on patients.