Delivering Better Healthcare with Digital Hospital Programs

Delivering Better Healthcare with Digital Hospital Programs

Healthcare Tech Outlook | Thursday, March 14, 2019

Digital transformation and growing IoT will have far-reaching healthcare implications. The future of emergency medicine will not emerge as a linear extrapolation of present trends.  Accessibility and use of digital technology have already increased exponentially in ambulatory settings over the past 50 years. The way emergency responders operate will continue to revolutionize telemedicine, artificial intelligence, robotics, brain-computer interfaces, quantum computing, wearables, and other emerging technologies. Staying ahead of technological innovation allows the emergency response field to maintain its relevance while continuing to provide high-quality, person-centered design thinking to patient care.

Queensland Health is the largest healthcare provider in the Queensland state. Their mission is to ensure access to a range of public health services aimed at achieving good health and well-being for all Queenslanders. Queensland Health provides a range of integrated services through a network of 16 hospital and health services, as well as mater hospitals. Its various services include hospital inpatient, outpatient and emergency services, community and mental health services, aged care, and public health and health promotion programs.

Private health insurer Medibank recently sponsored a trial for Queensland-based Medibank customers enrolled in its CareComplete chronic disease management service of the SafeMate emergency medical information system. The trial also includes personnel from Queensland Ambulance, who will be able to access personal medical information entered by patients by scanning a QR code with their iPads on the patient's SafeMate card.

This provides paramedics with access to important information, such as allergy and medical history details, allowing them to identify earlier best treatment courses and improve patient outcomes. It also aims at reducing paramedic and patient stress, time-consuming hospital visits, and health system costs, in addition to enhancing ambulance efficiencies.

Paramedics are still unable to access My Health Record as they were not registered as an Australian Health Practitioner Regulation Agency (AHPRA)-regulated health care professional before December 1, last year. Queenslanders are witnessing improved health service delivery and patient outcomes with the digital hospital program, including a reduction in unplanned readmission rates, faster access by medical staff to clinical information, and more legible patient records.



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