A pharmacy has always been more than a location to pick up a prescription. Patients viewed pharmacists as advisors who might assist them in selecting an over-the-counter medication or deciphering the dosage and instructions for prescription medication.
FREMONT, CA: A pharmacy management software (PMS) system is an application utilized in a pharmacy to assist in automating the pharmacy's process. This includes analyzing physician orders and preparing prescriptions, maintaining inventory and placing drug orders, dealing with invoicing and insurance, counseling patients, discovering incompatibilities, and more—all while adhering to legal norms and compliances.
And these are just some of the routine tasks that can be automated. Numerous additional features can help the pharmacy compete by improving the customer experience and attracting patients through more tailored and engaging service. Consider some characteristics of a PMS.
Web-based ordering systems: Frequently offered by drug wholesalers, pharmacists can place orders for drugs directly through the wholesaler's website.
Perpetual inventory systems: Federal law requires permanent systems (digital or otherwise) for Schedule II-restricted substances, which entails continually documenting the quantity of medications when the prescription is filled and given. The drug is automatically withdrawn from inventory, and stock information is always current.
Automatic dispensing systems: These machines automatically count and administer pills for a pharmacist. Specific sophisticated systems will even print the label and put it in the bottle.
Generally, a PMS performs the functions of a perpetual inventory system and adds functionality and integrations to manage all other activities.
Pharmacists' inventory management systems are cumbersome due to the amount of documentation and manual checks required. Order forms are manually completed and faxed to manufacturers, barcodes are scanned daily to update stock information, and unclaimed prescriptions must be replenished, among other things. While not all of these operations are automatable due to federal regulations and the technical restrictions of suppliers, a PMS can handle some typical chores.
Stock management and counting: Medication counts are performed regularly; however, even this is ineffective if drug quantities are counted improperly or are not updated in the system on time. A PMS can maintain a detailed inventory trail that is easily filterable by needed storage conditions and expiration dates, helping pharmacies avoid costly errors.
Medication administration: A PMS generates automatic orders based on the pharmacy's reorder points or par levels. The system determines the number of items required to replenish the stock and adds this quantity to the order. Orders are then transmitted electronically using an electronic data exchange (EDI) technique.
Reporting: A PMS offers data that enables pharmacists to quickly identify the best wholesalers and vendors and understand the factors that influence medicine ordering. This allows them to better prepare for flu season when specific treatments are in high demand and automatically determine par levels.