Helpful Digital Patient Engagement Solutions

Helpful Digital Patient Engagement Solutions

Healthcare Tech Outlook | Tuesday, February 23, 2021

Digital patient intake is a simple-to-use, patient-centered platform that streamlines workflow processes for the company. Instead of filling out conventional paper admission forms in the waiting rooms, this automated patient experience solution is filled out of the patient's residence.

FREMONT, CA: Digital patient engagement solutions can enhance the patient experience. The growing use of digital solutions is allowing clinicians to achieve a deeper level of their patients. In today's world, patients rely on and anticipate digital processes in virtually everything they do.  Digital patient engagement strategies are essential to optimizing patient care and ensuring that they are engaged both now and in the future.

Where Do Providers Need to Start?

Providers need to turn their attention to their customers' critical needs, desires, perceptions, and well-being. Transformative involvement is non-negotiable, particularly during and after the COVID-19 pandemic. Hospitals, practices, and hospitals need to streamline their interactions to maximize patient care. The following resources will allow organizations to simplify patient interactions.

Digital Patient Intake

Digital patient intake is a simple-to-use, patient-centered platform that streamlines workflow processes for the company. Instead of filling out conventional paper admission forms in the waiting rooms, this automated patient experience solution is filled out of the patient's residence. Patients log in to their patient portal and check their visit records. This instance increases the patient's experience by reducing waiting times, encouraging them to connect virtually, and removing time constraints. Digital intake further improves the patient log results' overall accuracy, meaning that the providers have the correct statistics for further use.

Telehealth

This digital patient interaction approach has a significant effect on the patient experience. With the pandemic now in full swing, telehealth lets patients remain involved from home. They will log in to their patient portal and make use of telehealth to meet their providers. Not only is this keeping individuals healthy through the pandemic, but it will also continue to affect interaction until it is over.

Queue Management Solution

Most providers use quality queue management tools combined with their other digital patient engagement technologies to improve patient care. For patients making in-person appointments, this tool helps patients to check-in from their vehicles. They will monitor themselves in a queue, receive alerts on their stay, and receive reminders about entering the facility. This aspect eliminates overlapping foot traffic in your office and keeps patients safe. But it also increases the patient's waiting environment by encouraging them to stay where they feel more relaxed.

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