How Can Collaboration Streamline Healthcare Workflows?

How Can Collaboration Streamline Healthcare Workflows?

Healthcare Tech Outlook | Wednesday, July 31, 2019

Facilitating active collaboration between clinicians and IT personnel will enable organizations to streamline their workflows and mitigate burnouts.

FREMONT, CA: The healthcare landscape is changing at a rapid pace, and it has become imperative for organizations to continuously improve patient care to stay relevant in the face of competition. The stress of ensuring enhanced patient experience when serving a rising population of patients with complex conditions often falls on the shoulders of clinicians, who will also need to navigate a regulatory landscape when using antiquated technology.

The shift toward value-based care has increased patient expectations. They are demanding enhanced services from their healthcare providers, including higher standards of care, more information regarding their treatment, greater involvement in decisions regarding their care, transparency of cost, and performance data to aid in their healthcare choices. These considerations are revolutionizing the industry, forcing healthcare organizations to augment the patient experience, safety, and quality, while at the same time, maintaining cost-effectiveness.

It has added to the work processes of healthcare providers. Nowadays, it is not uncommon for physicians to work up until midnight to keep pace with their workloads. The clinician burnout problem is prevalent in healthcare organizations all over the world. It has become imperative for healthcare CIOs to collaborate with vendors and facilitate enhanced workflows for the organizations which can benefit both clinicians and patients.

Organizations need to engage clinicians with empathy and support to ease their workloads. The documentation requirements often end up being the responsibility of physicians, and this ends up taking away their focus from patient care. There is a need for efficient, synergetic collaboration between healthcare IT and clinicians to ensure a seamless compliance process.

Healthcare processes ranging from population health management to value-based care often require accurate analysis of clinical, financial, and patient data. However, there is no efficient mode of communication between the information systems. Also, most organizations do not possess the modern technology needed to analyze the vast troves of information gathered from wearables, mobile devices, genomics, and other sources.

Most physicians are willing to embrace change in their work processes for the right reason. Hence, implementing an active collaboration between the clinicians and IT personnel will enable healthcare organizations to adopt the latest technologies to streamline the workflows and reduce the workloads of physicians. It will not only empower the IT departments but will also inform and inspire enhanced clinician engagement.

Government agencies are recognizing the problems of clinicians and taking measures to lessen their stress. However, collaboration at an organizational level will play a crucial role in improving the workflow and facilitating more efficient care. Clinician burnout is a critical issue that needs to be addressed to ensure seamless healthcare workflows and enhanced patient care. The only way to resolve this problem is to facilitate collaboration between the different healthcare departments and streamline the processes by making efficient use of technology.

Effective collaboration involves embracing the values and ethics of different departments, while also respecting the expertise of the personnel in other disciplines. The healthcare employees, including clinicians and IT personnel, need to be aware of the professional roles and responsibilities of other team members. It will not only lead to the development of robust, professional relationships but will also contribute to the health of patients.

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