How Telehealth Benefits to Patients and Physicians

How Telehealth Benefits to Patients and Physicians

Alex D'Souza, Healthcare Tech Outlook | Wednesday, July 07, 2021

Digital technologies charge Telehealth enabling people to re-imagine physician visiting as a house call without travel.

FREMONT, CA: Telehealth benefits both primary care and speciality care providers by enabling them to expand their reach by treating patients wherever an Internet connection is available. Historically, telehealth platforms have been launched by health systems due to the high cost of large equipment kiosks and sophisticated digital technology. Telehealth applications are now available as software-as-a-service (SaaS) and are as close as the doctor's–and patient's–pocket or purse smartphone. In addition, today’s telehealth platforms do not require large upfront capital expenditures but are included in monthly subscription packages that are both secure and HIPAA-compliant.

The followings are the benefits of telehealth applications for patients and physicians.

Establishes new business models

By advancing consumer-based care, Telehealth as a business model is reshaping the paradigm. Clinicians can use Telehealth to expand their patient base beyond brick-and-mortar locations, extending hours and offering patients new and more convenient models of care.

Remote monitoring increases patient engagement

Consumption and value-based reimbursement have prompted hospitals and health systems to emphasise new ways of interacting with their patients to encourage self-care. Taking a proactive approach to patient care entails clinicians teaching patients how to care for themselves between clinical visits. In addition, with the rise in chronic health conditions, medical providers can improve outcomes while also reducing costs by utilising Telehealth for remote monitoring. Today, Telehealth reports patient metrics from the patient's own home, while remote teams serve as coaches and counsellors to engage patients in their health journeys.

Increases access to care and reaches a more significant number of patients

Telehealth has the potential to help us stretch our provider networks in novel ways, thereby increasing access to care. Telehealth can connect patients in rural areas and those who are not served by traditional health care systems. The tool is used for mid-level patient education, and physician diagnosis allows new ways to reach diverse people.

Enhances clinical workflows and efficiency in the practice

Telehealth can boost clinical workflow efficiency. Capturing, storing, and using patient data for better medical decision-making, can facilitate faster prioritisation of care delivery, triaging each case, and improving communication.

Boosts revenue for the practice

Along with lowering per-visit overhead costs, Telehealth is more convenient for both the patient and the provider. Telehealth enables physicians to bill for unpaid phone calls while extending their hours and capturing additional billable time. In addition, Telehealth reduces no-shows and can help a practice operate more efficiently. Telehealth also gains a competitive edge by attracting and retaining more patients through innovative care models.

Enhances the quality of healthcare

Telehealth improves the quality of healthcare, particularly in rural areas. This is because technology has the potential to improve service delivery and treatment of acute conditions significantly. Telehealth is also used to avoid unnecessary emergency room visits. Additionally, it enhances the convenience of medicine by allowing patients to receive care without travelling long distances.

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