How Telehealth Technology is Improving Clinical Workflow

How Telehealth Technology is Improving Clinical Workflow

Alex D'Souza, Healthcare Tech Outlook | Monday, May 10, 2021

Implementing telehealth into the EHR system will help to improve healthcare workflows for healthcare providers.

FREMONT, CA: Telehealth technology with optimized workflow mapping can help to speed up the exchange of health information. As a result, healthcare providers must understand the significance of workflow in healthcare for targeted care delivery.

Due to the pandemic, numerous healthcare practices are under pressure to implement telehealth as quickly as possible. As a result, healthcare providers did not have much time investigating the ideal long-term Integrated Physician workflow properly.

Workflow is the collection of physical and mental activities performed by various individuals inside and outside the workplace environment. It can occur at different levels (individually, between individuals, and through institutions), and it can occur consecutively or concurrently.

Telehealth platforms will assist healthcare staff in quickly determining the purpose for each patient's call or appointment. They will prioritize care delivery, suggest appropriate treatment directives, and identify additional information sources.

As a result, healthcare providers will utilize their resources better to serve more patients and provide the best possible care. Consider the following suggestions for improving the telehealth workflow to maximize the use of telehealth technology:

Plan Ahead the Telehealth Workflow

Healthcare facilities have invested time, money, and resources in the new processes and healthcare cloud computing. The telehealth strategy should connect into and work directly with existing networks rather than outside of them.

With telehealth technology, digital visits to the workplace can be highly effective, even more than in-person visits. The more telehealth software systems that incorporate, the less stress the practice and practitioners have to deal with while managing patient flow and patient information management.

Prepare the Healthcare Staff

If the employees can plan ahead of time, they will be more secure in the new workflow. The healthcare facilities can take help from a preparation assistance company. The agency will understand how to prepare for the new workflow, providing tailored suggestions to the institution's specific requirements. The margin of error will be reduced if everyone is well trained.

Check with the staff to see if they will be available for telehealth appointments. The healthcare facilities can also address the patient scheduling system, online patient scheduling, and how to obtain the information required for every patient visit.

Follow-up after a Telehealth Visit

Through real-time data collection and reporting, some Telehealth platforms use advanced monitoring strategies to monitor patient flow, decrease waiting times, and improve overall workflow.

Patients and services may be unfamiliar with telehealth technology etiquette. The healthcare providers must not hesitate to recognize incoming patients, double-check the patient's name, and ensure the patient's devices are operational. Additional primary benefits of telehealth include increased efficiency and flexibility in the procurement of follow-up services.

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