How Voice Technology is Upgrading Healthcare

How Voice Technology is Upgrading Healthcare

Healthcare Tech Outlook | Wednesday, January 30, 2019

Voice-enabled and voice-first technologies are used by physicians for a long time; many physicians have used voice interfaces to transcribe their clinical notes. However digital assistants, powered by natural language processing, ambient computing, and machine learning is new to the industry. Many companies have provided voice-based technological solutions which will benefit not just physicians but everyone in the healthcare field including nurses, technicians, and patients.


The best thing about voice recognition technology is its flexibility as it can be accessed easily from anywhere and at any time. With the growing use of cloud technology, healthcare staff can share valuable data and information with other practitioners across many different devices and platforms. This helps in matching clinical and health documentation accurately during health audits as the healthcare organization reduces the gap between care recording and care delivery.


Electronic medical records (EMR) have been implemented in various healthcare organizations; use of voice recognition software apart from the EMR enhances the productivity of healthcare practitioners as they are able to attend more patients. On average, they are able to see one-third more patients than earlier by using the EMR’s structured template.

More Accurate and Much Quicker

Earlier practitioners relied on medical transcriptionists who were slow, inaccurate, and there was the possibility of human error. With voice recognition, clinicians and physicians can document the patient’s data themselves and record it on their mobile, laptop or workstation. It is also more accurate and it enables physicians to make the necessary corrections in the document, sign it, and send it to the concerned persons.

Decision making

Time is crucial in the healthcare industry. Voice recognition software reduces the amount of time taken to get information readily available for use, helping doctors to make split-second decisions. This could help to save lives and make it possible to share information between departments quickly.

HIPAA-compliant speech recognition: Many voice-enabled technologies are HIPAA compliant. The data is always encrypted before transmission and Speech-related data is communicated over 256-bit encryption channels to ensure end-to-end security.

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