New solutions like virtual AI assistants are helping hospitals manage their patient communications and care delivery—pre, in-between, and post consultations. The solutions help maintain and modernize the frontline operations at enterprise scale hospitals and assist in improving their profitability.
FREMONT, CA: The current Indian ecosystem demands one comprehensive technology solution, which will help in making primary care more accurate and dependable. The instance is when perpetual healthcare challenges come into the picture. So, to bridge the gap between accessibility, affordability, and implementation, the key healthcare players have come up with various solutions using technologies like Artificial Intelligence (AI) and Machine Learning (ML).
Advantages of the New Innovation
Healthcare practitioners are identifying the positive impacts of the use of emerging technology and are taking a step to adopt them to reach more patients at a given time. Besides, some of the organizations are at par, even with their western counterparts. Nevertheless, the digitization is yet to make its way widely.
The first step toward development is unifying and automating the patient data across hospitals. However, the practice has already been implemented in advanced sectors like finance and retail. Healthcare and technology are already going hand-in-hand with wearables digitizing hospital mode of patient entry.
AI is making inroads into the Indian healthcare network and is breaking the silos by using the vast amount of data generated to generate digital health records of individuals to offer real-time and targeted mobile health solutions.
New solutions like virtual AI assistants are helping hospitals manage their patient communications and care delivery—pre, in-between, and post consultations. The solutions help maintain and modernize the frontline operations at enterprise scale hospitals and assist in improving their profitability. They not only save costs with smart interactions but also facilitate doctors and other staff to be productive while enhancing the patient experience.
The interactions start from the very first step when patients call the hospital or clinic for the first time. Most often, it is a practice by clinics to call patients about approaching appointments that they have booked in advance, which they are likely to forget. The instance is where AI steps in as it helps the non-clinical staff resolve all the concerns or queries the patients have. Scores of such activities are what makes a patient engagement worth remembering.