Key Take-Aways from the Pandemic for Primary Healthcare

Key Take-Aways from the Pandemic for Primary Healthcare

Healthcare Tech Outlook | Tuesday, December 14, 2021

The pandemic has provided an opportunity to expand the adoption of digital health solutions and to better understand the conditions that favored their adoption, as well as the mechanisms that will ensure their long-term viability beyond COVID-19.

Fremont, CA: The COVID-19 pandemic has caused widespread disruptions in key health services, especially those offered at the primary healthcare (PHC) level. At the same time, the pandemic's health and social distancing measures have necessitated a reconsideration of healthcare delivery options to assure service continuity. Digital health should be a part of all healthcare systems, and the pandemic has demonstrated that it can and should be done. The key question now is how to efficiently apply digital health solutions, deliver more people-centered and integrated care, and adjust models to the needs of each country, leaving no one behind.

Here are some of the major take-aways:

Have a digital ecosystem in place

This involves building governance and stewardship systems, investing in digital education for healthcare professionals and patients, and strengthening connections within and beyond the health system in order to place the health sector in the so-called era of digital interdependence.

Digital transformation should not just be a response to healthcare emergencies

The countries that successfully implemented digital health solutions during COVID-19 began the digital transformation process a long time ago. As part of its digital health agenda, Uruguay developed in 2012, a government effort that promotes the intensive use of information and communication technology in the healthcare industry. These forward-thinking efforts paved the way for future digital health solutions to combat COVID-19.

It is critical to invest in capacity building at the right time

Even in normal times, a lack of capacity building and change management is one of the primary reasons for digital health solution failure. Healthcare workers must be taught about new delivery models and referral systems, as well as data confidentiality issues with digital tools and telecare standards, among other things, in order to deliver efficiently.

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