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RevSpring provides a fully integrated, intelligence-driven payment capabilities for the patients and provider staff members.
FREMONT, CA: One of the leading providers of healthcare financial engagement and payment solutions, RevSpring, today announced that its PersonaPay solution is now there for use in Epics App Orchard. PersonaPay is engineered to work in the existing native Epic workflows, offering a more seamless billing and payment experience for the patients and customer service representatives.
Clients can use PersonaPay to leverage their future investment in Epic without ever leaving their native environment.
PersonaPay allows the patients to pay precisely what they can, when they should, from anywhere, customizing the payment experience to every patient starting from pre-service to self-service to the call centre. Now in the Epic MyChart and Hyperspace, PersonaPay allows healthcare organizations to augment the payment performance and the patient satisfaction to yield better financial outcomes for the providers and their patients.
"This careful integration means Epic clients gain the advanced capabilities of PersonaPay, such as the ability to understand contextually where patients may be in their payment journey, without ever leaving the Epic portal," states RevSpring SVP of payment applications Casey Williams. "PersonaPay makes it easier for patients to fulfill their financial obligations and reduces customer inquiries through an analytically driven user interface embedded within the MyChart and Hyperspace environments."
"RevSpring is committed to supporting each client’s technology investments, and this advancement Epic clients in an unmatched set of capabilities," states RevSpring CEO, Scott MacKenzie. With the incorporation of PersonaPay, RevSpring applications with the App Orchard span more touchpoints across the patient financial journey.
The App Orchard is an apps marketplace that is developed by third-party vendors using Epics APIs. RevSpringPersonaPay is now officially published and feasible to all the customers in the App Orchard.
RevSpring dominates the market in financial communications and payment solutions that promote patients to participate in and pay for their healthcare. The company has formulated the industry's most comprehensive and impactful suite of OmniChannel communications, patient engagement, and payment solutions supported by behavior analysis, contextual messaging, propensity-to-pay scoring, and user experience best practices. Utilizing proprietary data analytics to tailor the engagement from pre-service to post-service, the company improves the financial experience and outcomes for the providers and their patients.
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