SnapMD Achieves SOC 2 and HITRUST Compliance Validation

SnapMD Achieves SOC 2 and HITRUST Compliance Validation

Healthcare Tech Outlook | Tuesday, August 27, 2019

George Tierney, Co-Founder, COO, SVP of Product Development

The validation of compliance regulation bolsters the commitment of the company to protect sensitive patient health information.

FREMONT, CA: The modern technological revolution has boosted the competition to a new level in the healthcare landscape. In the digitally-driven industry, telemedicine has progressed from being a luxury to a vital necessity in facing the multiple challenges in healthcare service. Among the solution providers empowering the digital revolution in the healthcare sector, the contributions of SnapMD are undisputed.

Based in Los Angeles, CA, the award-winning software company recently announced the completion of an accurate third-party assessment of its data security processes and controls under the SOC 2 and HITRUST framework, a critical, two-tiered healthcare technology compliance accomplishment. The SOC 2 and HITRUST compliance verification by third-party auditors demonstrates the implementation of best practices concerning data security processes and controls by SnapMD.

SnapMD, a full-service enterprise innovator, offers a premier enterprise-level virtual care management (VCM) telehealth platform for healthcare providers. The full-stack software solution empowers them to enhance patient engagement through a comprehensive, secure, HIPAA/HITECH/COPPA compliant, cloud-based continuum. The offerings of SnapMD deliver the software and services required by healthcare providers to improve access to convenient and effective healthcare. The robust, scalable, private-label VCM platform is designed to handle multiple service lines. Also, it can be launched as a single telehealth platform across the enterprise.

The white label VCM platform is potentially the foundation for a successful telehealth program with a virtual clinic capability which can mimic the traditional in-office workflow, enabling healthcare providers to focus on patient wellness in a robust and simple manner. The platform facilitates a wide variety of telehealth services while maintaining compliance with government regulations, enabling the customers to meet J-code requirements as well as the audit requirements from Medicare and other peers. The cloud framework of the platform also adheres to HIPAA and HITECH regulations and security requirements, bolstered by data centers with geographical redundancy backup, advanced cooling designs, bulletproof mantraps used for entry authentications, and redundant, isolated path power architecture which can deliver 2N power to the racks from the power provider.

George Tierney, Co-founder, COO, SVP of Product Development, SnapMD, said, “Adding SOC 2 and HITRUST compliance reports to our already robust HIPAA compliance activities confirms SnapMD's commitment to safeguarding protected health information through our Virtual Care Management telehealth platform. As a company, we make information security a top priority. We recognize that sensitive patient health data should always be protected with the utmost security in a safe and compliant manner and we're proud to achieve this validation.” 

The examination report of the SOC 2 and HITRUST validates the ability of SnapMD to secure and protect sensitive health information, including personally identifiable information (PII) in accordance with the privacy and security provisions of the Health Insurance Portability and Accountability Act (HIPAA). The SOC 2 guidelines were formed to provide an authoritative benchmark for enhanced control practices and procedures. The HITRUST Common Security Framework facilitates requirements for creating, assessing, storing, and exchanging personal health and financial information securely and transparently. Following its pledge to security, SnapMD will perform regular examinations annually with a licensed CPA firm.

SnapMD’s advanced telemedicine platform has long been acknowledged by the healthcare community, and its contribution in the healthcare IT landscape was recognized by the Healthcare Tech Outlook Magazine, which named it one of the Top 10 Most Promising Telemedicine Solution Providers-2016.

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