FREMONT, CA: Sonic Healthcare USA has developed an automated interactive voice response system to call the patients. It records the patients, physicians and had the system place the calls. 44 percent out of the patients who received calls responded and visited their physicians. The company utilizes test data to create shared savings opportunities for clinical laboratory and providers to improve population health. This data-driven approach will help clinicians to intervene with patients to control healthcare costs, and increase the laboratory's revenue.
The company for another provider, Sonic has worked and tracked financial results over time. After three years, the client has an increase in shared savings from the federal Centers for Medicare and Medicaid Services (CMS). From this, Sonic's pathology and laboratory informatics system is used for merging clinical and claims based financial risk assessment data. As a result, the provider client's payments from Medicare rose from $12.8 million one year to $26 million the next.
Sonic is developing technologies using integrated financial and clinical analytics to build clinical decision support tools and to use those tools to engage patients and help them manage their health. It uses lab test results and financial data to show providers how low-cost patients over time can convert to high-cost patients and to help physicians identify low-cost patients who may need specific interventions before they become high-cost patients. Sonic allows providers to intervene with patients who have renal failure, congestive heart failure, ischemic heart disease, diabetes, and other conditions. Sonic has worked with one client provider to identify patients who would benefit the most from interventions to prevent their healthcare cost rising.
Sonic Healthcare Group companies are recognized as quality diagnostic practices that have remained true to the ethical principles of the medical profession.