Strengthening Patient Engagement Tech in the Digital World

Strengthening Patient Engagement Tech in the Digital World

Healthcare Tech Outlook | Friday, November 30, 2018

The rapid advancement of medical technology requires fundamental changes in its practices for the patients to reap its full benefits. While these improvements showcase patient outcomes and satisfaction, it also increases the cost associated with hospital infrastructures. The exponentially increasing number of clinical mobility devices drives technology providers to ensure a strong foundation for handling patient engagement and clinical needs. However, constructing a wireless infrastructure to support and scale the growing demands of healthcare only increases the strain on the existing network resources. This can slow down connectivity and disrupt critical daily workflow. So how do healthcare services monitor patient engagement technology to deliver an efficient and reliable response, performance and data security?

It all lies within proper capacity planning and tracking activity trends across the network. Site surveys assists organizations in placing access points to efficiently handle increased traffic and improve the overall network infrastructure stability. This provides a complete view of all the devices on the network topology and streamlines troubleshooting processes in case of an unexpected event. Monitoring of the devices can be simplified with intelligent alerting–notifying the administration, key employees and the IT staff about any suspicious activity occurring over the network. The administration can respond quickly and mitigate the risk before any damage is inflicted on the network or the mobility devices, ensuring a flawless patient engagement.

In the rapidly evolving digital world, it is essential to deploy advanced security measures for conducting a secure transfer of health information and confidential data over the hospital network. Monitoring and upgrading systems and devices used by both staff and patients are critical in tracking end-user activity. Additionally, disaster recovery plans must be put in place to maintain or restore electronic access to medical and billing records. These initiatives assist in reinstating the patient engagement technology and clinical services quickly after a downtime, prepping the organizations for worst-case scenarios.

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