The perception of technologies, such as chatbots, is also shifting. Nearly 60 percent of millennial consumers say they have had a recent positive experience and another 50 percent say they would be interested in employing them for booking appointments.
FREMONT, CA: Technology continues to remodel the healthcare industry at a phenomenal rate. When used efficiently, new technologies can help healthcare organizations meet rising demand, and competently deliver better patient care and outcomes.
Here are three patient engagement technology trends to follow throughout.
Use of Artificial Intelligence (AI) and Machine Learning (ML)
Healthcare institutions are just beginning to scratch the surface when it comes to AI and ML. However, the adoption of these technologies is anticipated to increase in the coming years, resulting in variability of potential benefits. The perception of technologies, such as chatbots, is also shifting. Nearly 60 percent of millennial consumers say they have had a recent positive experience and another 50 percent say they would be interested in employing them for booking appointments. Today, many popular conversational AI options can naturally enter into conversations with people using spoken or written language. Conversational assistants will only start to get more prevalent as technology progresses.
Expansion of More Personalized Treatment Plans Applying Predictive Medicine
Moving forward, one can see applications focused on predictive healthcare and get familiarized to more effective treatments that help warrant better outcomes for individual patients. Wearables are an exceptional way to obtain data for these purposes. Most people are willing to utilize wearable technology, and it is an opportunity for administrations to implement personalized treatment approaches.
Capturing information from smartwatches and trackers helps institutions better predict and treat health problems even before patients experience symptoms. Precision medicine facilitates doctors to prescribe treatments more precisely due to a data-driven understanding of how effective they are for specific patients.
The Continued Rise of All-Encompassing Digital Tools
The admiration of all-in-one platforms is growing as consumers look for more erudite services to handle personal requirements. Simultaneously, like in all industries, consumers are expecting a user-friendly and customer-first digital experience in healthcare.
Four keys to making a flourishing digital transformation comprise:
• Understanding the varying landscape and prioritizing crucial sources of value (or differentiators).
• Adopting new approaches to product development and distribution.
• Watching for ways to modernize IT foundations (for example, upgrading talent, moving to digital platforms like cloud servers, administering data as a strategic asset).