Touchless.ai to Help Prevent Spread of Contagious Infections from...

Touchless.ai to Help Prevent Spread of Contagious Infections from Touchscreens

By Healthcare Tech Outlook | Monday, September 28, 2020

Touchless.ai has started installing a voice solution, which can turn any interactive kiosk into a voice-activated touch-free interface.

FREMONT, CA: Israel’s Touchless.ai launches a voice solution, which can turn any interactive kiosk into a voice-activated touch-free interface. The solution was mainly developed to overcome the issues related to commercial environments, such as accuracy in noisy conditions, complexity for users, and significant cost and time required for adapting each business.

According to Roy Baharav, co-creator of Touchless.ai, “our system will help bring customers back to restaurants, points of sale, airports, medical centers, theme parks and other public spaces. We solved the problems of voice experience in commercial environments with an AI-driven interface that really works.”

The solution merges the cutting-edge voice technology with a simple human-machine interface method to deliver the first working voice commerce experience. Touchless.ai can even identify available options on the screen and attributes a voice command to every one of them. The users can also make their selection without even touching the screen. Therefore, the system will help to replace touch taps with voice commands.

Touchless.ai’s solution also eradicates the interference from noises, thus helping the kiosks to respond to voice commands consistently. With such innovative systems, it becomes easy for the users to use the solution reliably and works out-of-the-box with no setup cost.

Moreover, Touchless.ai has already started its trials in the U.S. and Europe with some prominent chains. The patented technology will help the consumers receive service at sites like restaurants, points of sale, airports, medical centers, theme parks, and other public spaces by speaking to the digital kiosks without touch screens.

Roy Baharav, co-creator of Touchless.ai, stated, “Touchless.ai enables businesses to instantly upgrade their digital kiosks to a natural, seamless voice experience that their customers will love. Now more than ever, we see it as our mission to give today’s businesses the touchless technology needed to keep the kiosk experience safe and empower businesses to continue thriving.’’

“We solved the problems of voice experience in commercial environments with a system that really works, and that’s the big news,” continued Baharav. “Until now, voice interfaces in commercial environments did not work for three reasons: the tasks were too complex for the existing technologies; the voice recognition technologies were not accurate enough in a noisy environment with complex interactions; and the setup for existing solutions could run into tens of thousands of dollars to develop a new voice application and take several months.”

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