TriHealth Partners with Olive to Drive Enterprise-Wide Innovation

TriHealth Partners with Olive to Drive Enterprise-Wide Innovation

Healthcare Tech Outlook | Thursday, May 20, 2021

TriHealth announced a collaboration with Olive to incorporate an AlphaSite, an on-site AI command center. 

FREMONT, CA: TriHealth, the Cincinnati area's nationally acclaimed integrated health system, recently announced a collaboration with Olive, an organization delivering healthcare innovation through artificial intelligence (AI), to incorporate an AlphaSite, an on-site AI command center.

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The inclusion of Olive will aid TriHealth in its pursuit of achieving the "Triple Aim" of delivering better care, better results, and better value to its patients and the community. Olive started in the revenue cycle department of TriHealth by optimizing processes such as claims status checks. The system can be quickly scaled to meet changing requirements.

"In every industry, as digital and information technology has been introduced, it has resulted in greater efficiencies. That has not been the case in healthcare. The implementation of technology has resulted in increased costs in our industry," said Mark C. Clement, President, and CEO of TriHealth. "The promise of Olive is we will be able to deploy artificial intelligence to create greater efficiencies and improved effectiveness allowing us to automate routine processes."

Olive is the first AI workforce solution developed specifically for the healthcare industry. The AlphaSite program, which involves establishing an on-site AI command center, enables Olive to take a 360-degree approach to reshape the entire healthcare enterprise by laying the groundwork for intelligence and results. There are presently 22 Olive AlphaSites across the country.

"Healthcare is drowning in data because the industry has been collecting information for decades, but the data lives in siloes. Olive connects healthcare's disparate systems to create a network of intelligence," said Sean Lane, CEO of Olive. "With the help of forward-thinking customers like TriHealth, we are building the Internet of Healthcare."

Working with Olive will provide instant and long-term advantages to TriHealth, affecting the entire community it serves.

"Olive is not just about improving the revenue cycle space," said Emily Seitz Pawlak, Vice President of Revenue Cycle of TriHealth. "With our partnership, we have visions to expand the use of AI and automation into as many areas of healthcare as possible, including the clinical side, all with the goal of delivering an even better healthcare product to our patients."

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