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Healthcare organization is leveraging the power of the cloud to improve cloud-based healthcare communication platform.
FREMONT, CA: For healthcare facilities, ensuring that patients receive proper care takes more than performing procedures and making diagnoses. Communication is a vital component in all steps of the health care process. Whether it be sharing patient information, effective communication is always present in the health field. Organizations with robust communication policies can help improve their patients’ health. Health care professionals and institutions want to recognize the importance of communication in health care to thrive. Cloud-based healthcare communication can transform legacy communication into a powerful healthcare communication process. It can be customizable to the unique workflows, interoperable with several cloud-based applications, and displaces other disparate communications in use at the facility. Know more here.
A cloud-based healthcare communications platform will allow the facility to tailor the ideal patient scheduling experience for patients. Innovative tools identify patient profiles and billing. This platform can also enable the patient portal, open new channels for scheduling requests, and intuitively route the webchat to the appropriate facility representative. A cloud-based healthcare communications platform will position healthcare facilities to improve the patient scheduling experience and satisfaction ratings, increase patient revenues and optimize staffing resources.
Those providers who have deployed automated reminder tools feel the costs burden of paying standard cellular carrier service rates for each outbound text. The costs scale up quickly and negatively impact the revenue gains. The solution was deployed to improve. This offers patients the flexibility to be notified across several types of mediums. Additionally, when a patient does require to modify an appointment following notification, healthcare facilities can customize how the response is routed and managed to a third-party reminder service that is not integrated to the communications platform. A highly customized automated notification service will lower the current abandonment rates, enhance patient revenues, and further offer a positive patient scheduling experience.
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