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A leading Southern California multi-specialty medical group collaborates with a clinical intelligence platform to support its patients and care team members.
FREMONT, CA: "We're very excited to partner with UP Medical and roll out our platform across the multi-specialty medical groups to modernize their care delivery and empower care teams to spend less time on screens and more time being the superhumans they were trained to be," said Manav Sevak, co-founder, and CEO of Memora Health. "It is clear how forward-thinking the team at UP Medical is regarding how they want to empower their care teams and patients. Likewise, at Memora, we're also committed to empowering clinicians and patients: our technology enables clinicians to practice at the top of their license while simultaneously supporting patients throughout their care journeys."
Memora Health, one of the leading technology platforms for virtual care delivery and complex care management, collaborated with UP Medical, a multi-specialty medical group committed to improving health care for chronically ill patients. Memora's clinical intelligence platform will help UP Medical's care teams engage patients between visits and reduce repetitive manual communication.
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With Memora's natural language processing and artificial intelligence technology, UP Medical's healthcare teams can practice at the top of their license. By triaging patient symptoms and concerns, the system automates repetitive tasks like answering frequently asked questions and setting up recurring reminders. The platform's SMS-based capabilities will also enable UP Medical's patients to receive proactive outreach, resulting in earlier interventions, more frequent contact with their care team, and improved health outcomes.
"At UP Medical, we're committed to meeting patients where they are and reimagining health care as we know it," said Annie Willett-Thomas, Vice President of Healthcare Strategy and Operations at UP Medical. "We're thrilled to partner with Memora to increase patient engagement outside our clinic walls and enable our care teams across specialties to prioritize critical patient needs and spend less time on routine, time-consuming tasks."
UP Medical is utilizing Memora's platform to provide behavioral health, substance use disorder treatment, vascular care, and podiatry services for their Southern California-based medical offices. With UP Medical's significant growth and a 50 percent increase in employees over the past year, the company makes a strong case for leveraging Memora's platform to enhance scalability and ensure that both the patient and their healthcare team experience is as seamless as possible.
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