Veterans from Amazon and Microsoft Collaborate with the Allen...

Veterans from Amazon and Microsoft Collaborate with the Allen Institute for A.I. to Launch MajorBoost

Healthcare Tech Outlook | Tuesday, July 27, 2021

AI will speed up and lower the cost of healthcare billing.

FREMONT, CA: Three tech and healthcare veterans collaborating at the Allen Institute for AI (AI2) introduces Major Boost. The artificial intelligence-powered communication and decision-support company is on track to significantly boost healthcare system efficiency by reimagining how doctors' offices and insurance companies communicate with one another.

"Instead of spending more time on patient conversations and conducting health care follow-ups, medical providers are spending endless hours on the phone navigating the maze of health insurance call centers," says Lekshmi Venu, Co-founder, and CEO of Major Boost. "Major Boost empowers providers to get their questions answered quickly, resolve insurance issues faster, and ultimately grow their patient service and human connection."

Medical providers are estimated to lose $35B annually due to antiquated insurance processes and inefficiencies simply because they are attempting to confirm patient eligibility, claim status, and other administrative tasks. MajorBoost can transform lives and the nature of work by serving the more than 2 million medical billers, front desk staff, and call center staff in the healthcare industry.

"The pain is real, and the younger generations aren't going to put up with the current system," says Ben Hesketh, Co-founder and CTO of Major Boost. "Our AI-enabled phone automation delivers productivity, intelligence and decision support to healthcare teams, getting them off the phone and back to helping patients."

Major Boost's general availability is imminent, but the company is already working with private practices that have reported immediate results, including increased same-day issue resolution rates and increased patient conversations due to using the AI-powered tool.

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