Workflow Strategies for Reducing Physician Burnout

Workflow Strategies for Reducing Physician Burnout

Healthcare Tech Outlook | Wednesday, January 16, 2019

The digitization of the healthcare industry holds promise but also introduces a new set of problems. Physician's burn out is the chief amongst them. Burnout combines emotional exhaustion, depersonalization, and a sense of reduced personal accomplishment. The rising prevalence of burn out among doctors affects access to care, patient safety, care quality, and patient care delivery. The continued feeling of emotional exhaustion and professional dissatisfaction can have consequences on patients, providers, and overall functioning of the healthcare organization. Below are certain surefire set up for physician burn out which can strengthen the organizational workflow.

Transferring administrative tasks from physicians to medical scribes can free them from the pressure of clinical documentation. Clinical documentation requirements lead clinicians to devote a substantial portion of office visits to data entry rather than face-to-face interactions with patients. So integrating medical scribes into the workflow can provide more time for clinicians to have interactions with patients. Scribes can also contribute to the medical documentation accuracy. They appear to be a promising strategy to improve healthcare efficiency and reduce physician workflow.

Adopting advanced workflow technologies like Natural Language Processing (NLP) and Artificial Intelligence (AI) holds promises for easing organizational workflow. NLP can effectively boost clinical documentation and electronic health record (EHR) usability by cutting down physician HER data entry. The user-friendly virtual assistants can also simplify the work pressure. They can automatically pull up patient data upon request, order medication refills, and present specific patient data to clinicians in response to questions. Consolidating data from different sources in this manner frees clinicians from opening and accessing through several windows to find clinically relevant patient information.

Investing in EHR training and education can help reduce clinician frustrations with new technologies and improve ease of use. The inclusion of health information technology use in medical education may help future clinicians' efficient and effective engagement with EHR technology.

Focusing on EHR optimization and customization can help to improve physician interactions EHR technology and reduce provider burden. Customizing the EHR interface to suit different specialties, care setting, and healthcare institutions can also lead to usability improvements. The customized EHR interfaces can highlight health data relevant to specific users. Collaboration between physicians, health IT developers, hospital and health system management is critical for addressing the root causes of physician burnout.

Taking the above appropriate actions can result in immediate benefits for both doctors and patients.

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