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Scripps Safe: Weaving Safety and Efficiency in the Pharmaceutical Supply Chain
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Jacqueline von Zwehl, President, Scripps Safe There is a common thread that transpires throughout the modern pharmaceutical supply chain—the need to ensure drug safety and operational efficiency. Drug supply chain security is not one to be compromised, especially when the healthcare industry is facing challenges that are as insidious and unmet as drug diversion and abuse. After all, it’s vital to ensure the integrity and efficiency of the pharmaceutical supply chain and protect the chain of custody of narcotics for “creating a safer healthcare environmentTM.” This is the very philosophy that drives Jacqueline von Zwehl, a visionary committed to bringing drug security solutions to the healthcare industry.
Having started her career at IBM in 2000, Jacqueline soon gained a strong reputation in the industry for her prowess in building technology solutions for Health Insurance Portability and Accountability Act (HIPAA) compliance. During her 11-year executive tenure at IBM, she worked with and led many healthcare teams worldwide, including the EMEA region, where she discerned a smarter and more efficient way to enhance drug security. She was quick to realize that there is an opportunity to fill the drug safety gaps in the U.S. pharmaceutical supply chain with effective and affordable pharmaceutical security solutions. After her return to the U.S., Jacqueline started pondering over ways to make the country’s pharmaceutical supply chain secure and efficient without going too stringent like many European countries.
I wanted to ensure that patients in need have easy and timely access to drugs while keeping them awayfrom wrong hands through a non-intrusive approach,” says Jacqueline. But the journey to pursue her dream wasn’t devoid of challenges. Tethered to her vision, she took the lead in beating all odds and even liquidated her 401(k) to finally establish Scripps Safe, a Naples-based women-owned pharmaceuticals security software and solutions specialist, in 2016. Today, as Scripps Safe looks toward a potential IPO, it’s safe to say that Jacqueline is on the right path, growing the company as one of the most sought-after players in the pharmaceutical security space.
Scripps Safe specializes in offering Drug Enforcement Administration (DEA)-compliant products and services that bring about a paradigm shift in how the healthcare industry deals with drug safety across the pharmaceutical supply chain. Through Jacqueline’s constant efforts and research, Scripps Safe has developed a range of innovative chain of custody solutions for narcotics storage, transportation, and dispensing, helping the industry curtail the abuse, misuse, and diversion of drugs and other controlled substances. Whether it’s a hospital, pharmacy, medical practitioner, EMS operator, or any other healthcare provider, the company offers the hardware, such as safes, vaults, smart locks, and smart boxes, as well as the software for inventory management and access controls. Scripps Safe’s state-of-the-art solutions ensure end-to-end protection of the chain of custody for narcotics and empower clients to streamline workflows and increase operational efficiencies in an affordable way.
One-Stop Solution for Drug Safety
Scripps Safe prides itself on being the most sought-after partner for a wide range of customers, primarily in the U.S. and Canada. With its high-quality, UL-listed hardware products, the company addresses the unique needs of its clients at different levels of the pharmaceutical supply chain. For example, Scripps Safe’s TRXP SeriesTM comprises industry-leading, purpose-built pharmacy safes that protect drugs from robbery, burglary, and internal diversion.
The company also offers Guardian SeriesTM safes for addiction treatment facilities and the Rescue SeriesTM for EMS/Fire and Ambulance first responders to protect controlled substances in vehicles.
Scripps Safe’s product portfolio also includes Smart SeriesTM walk-in vaults that empower manufacturers and distributors to meet controlled substance security storage requirements at the federal and state levels. These first-of-itskind walk-in vaults feature exceptional camera surveillance capabilities and remote administrative control for constant supervision mandated by several state pharmacy boards. Not just that, Scripps Safe vaults and safes are designed to align with the most critical track and trace serialization requirements. The company’s Guardian SeriesTM used by non-practitioners at addiction treatment facilities consist of a pre-built alarm system as mandated by the DEA guidelines and subsidized by billions of dollars in government SAMSHA grants.
All the safes, vaults, smart locks, smart boxes, and other hardware products we offer are integrated to our patented Scripps SystemTM,” mentions Jacqueline. This end-to-end Platform-as-a-Service (PaaS) pharmaceutical inventory and access management system consolidates and connects a secure enclosure to the cloud, back-end systems, and other third-party applications for a fully-integrated and compliant solution. By bringing all these components together, Scripps SystemTM makes it easy for the healthcare community to track and manage their inventory while leveraging the analytics, audit, and monitoring capabilities. It also allows central administrators to seamlessly manage, revoke, and issue permissions across locations from one central desktop. Scripps Safe was just awarded US Patent No.11,257,314, “Auditable Security System for Secure Enclosures” for their Scripps SystemTM solution.
I wanted to ensure that patients in need have easy and timely access to drugs while keeping them away from wrong hands through a non-intrusive approach
In essence, Scripps Safe’s integrated compliance solution suite can help healthcare providers reduce costs, increase operational efficiencies, and achieve superior business outcomes while eliminating the risk of internal drug diversion, tampering, narcotics substitutions, or theft.
Unique by Build; Unified by Mission
Conversant with the ins and outs of pharmaceutical compliance, Scripps Safe helps healthcare providers adhere to all regulatory standards pertaining to drug safety at federal and state levels. This includes the Controlled Substances Act, the Drug Supply Chain Security Act, and other guidelines released by the Centers for Disease Control and Prevention (CDC), the DEA, and the Department of Justice, along with even more stringent rules by state boards.
By taking the burden of compliance challenges off the shoulders of doctors, nurses, pharmacists, and other healthcare providers, Scripps Safe enables them to focus on their core operations and deliver optimum care to patients.
What gives Scripps Safe an edge over the competition is its undivided focus on simplicity and dedication toward customer satisfaction. Following a unique customer-first approach for client onboarding, team Scripps Safe gains a holistic understanding of who they are, where they are located, and what kind of solutions they need. Based on this information, the company delivers the right-fit, future-proof solutions that meet clients’ current requirements and can seamlessly scale according to their changing needs.
AReal-World Manifestation of Value
With its array of innovative solutions and keen attention to customer engagement, Scripps Safe serves a prolific customer base. On one occasion, the company collaborated with a leading hospital in New York that wanted to ensure their medication dispensing system complies with the State Bureau of Narcotics’ regulations. Prior to using Scripps Safe’s solution, the client’s inhouse system lacked the mandatory constant supervision capability, which made them non-compliant.
Scripps Safe worked directly with the hospital to gain a holistic view of their needs and custom-designed a solution that would make them compliant for overnight storage. The company then integrated an internal camera unit into the system to address their constant supervision requirement and identify users who enter the medication dispensing system to take narcotics. It also featured exceptional auditing capability that helped the client track and analyze narcotics flow in and out of the system. Post-collaboration, the client was able to bolster their drug security and ensure that they adhere to all regulatory requirements.
All the safes, vaults, smart locks, smart boxes, and other hardware products we offer are integrated to our patented Scripps SystemTM
Building a Diversion-Free Narcotics Supply Chain
Scripting such success stories, Scripps Safe continues to explore new avenues of growth. The company has longstanding partnerships with several enforcement bodies, including the National Association of Drug Diversion Investigators (NADDI), National Association of State Controlled Substances Authorities (NASCSA), and other state boards and bureaus of narcotics. Leveraging these partnerships, Scripps Safe always strives to stay on top of the current trends and demands in the industry and ensures that its solutions align well with the changing tides. Having this approach helps Scripps Safe achieve progressive growth year after year. The company, in fact, doubled its revenue in 2021. Currently eyeing an IPO, Scripps Safe aims to hire more industry experts, particularly in IT security to enhance its capabilities and build the next-gen chain of custody solutions to secure, streamline, and optimize the pharmaceutical supply chain.
Management Jacqueline von Zwehl, President , Scripps Safe
Description Scripps Safe is a Naples-based women-owned pharmaceuticals security software and solutions specialist that offers DEA-compliant products and services that bring about a paradigm shift in how the healthcare industry deals with drug safety across the pharmaceutical supply chain. The company has developed a range of innovative chain of custody solutions for narcotics storage, transportation, and dispensing, helping the industry curtail the abuse, misuse, and diversion of drugs and other controlled substances. Whether it’s a hospital, pharmacy, medical practitioner, EMS operator, or any other healthcare provider, it offers the hardware, such as safes, vaults, smart locks, and smart boxes, as well as the software for inventory management and access controls.
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