Statum Systems
Breaking Healthcare Communication Barriers

Poor communication is a major preventable cause of clinical errors and the most common cause of preventable disability or death. Not just patients, the healthcare providers also suffer due to inefficiency in the form of wasted time and rework that costs them billions of dollars. Besides, associated legal, regulatory, and public relations risks are staggering. However, the communication system in hospitals remains raw and fragile. As per the research done by the Journal of Hospital Medicine, about 49 percent of the healthcare providers use pagers to date for communicating in the hospitals despite their shortcoming of one-way and limited-length messages. The reason behind this persistent use of pagers is the coverage and reliability compared to any other device. Despite continued advances in smartphone technology, pager signals travel farther than cellular or WiFi signals and penetrate through shielded places such as basements and radiology suites. In addition, they are immune to network overloads and are less vulnerable to outages and failures. On the other hand, pagers cause a lot of inconveniences to the clinicians to juggle with an extra device, besides their smartphones. Further, pagers demand the healthcare providers reach the hospital terminal or use a tablet to give feedback or access particular medical records, as these cannot be accessed on pagers. Several studies also note that the messages carried through pagers are not completely secure, which lets them expose critical information and fall short of HIPAA compliance. To overcome this difficulty, the ideal solution is figuring out a way to capture those pager messages and get those into the smartphone devices, besides enabling them to communicate multimedia records securely.

Meet Statum Systems, developer of the only mobile interface connecting all wireless networks for efficient messaging and access to hospital systems with unrivaled speed, unequivocal reliability, and HIPAA compliance—StatumHEALTH. The platform streamlines messaging and access to hospital systems via the best available wireless service and manages caseload with the fastest access and fewest clicks to connect to relevant information and people. As Fred Lizza, CEO of Statum System notes, “Statum Systems has created a device in the form of an id badge holder with an embedded antenna to capture the pager signals and send them by Bluetooth into the smartphone app of the healthcare providers.” This innovation unifies cellular, WiFi, and page networks, eliminating the need for a separate pager. The advantages of StatumHEALTH go beyond just receiving the pager messages to accessing the medical records, communicating with other medical professionals in group chats, and more.

StatumHEALTH remains the only platform that makes the existing paging network infrastructure secure along with meeting all HIPAA security benchmarks

“With such technological advancements in place, a simple act of discharging a patient that took around two hours to track down all the people and get approval with a pager takes a few minutes to finish the job,” he adds.

Besides these advancements, StatumHEALTH gains exceptional value in the healthcare sector for its reliability, even during public network failures, and meeting HIPAA compliance. To achieve this value, a lot of effort goes behind the scene that starts with connecting into the electronic medical record system in a client by client system abiding by HIPAA compliance requirements for patient medical record privacy. In addition, the company procures approvals from each medical center before accessing the MRI images or pieces of lab results stored in the electronic health records system. This captured data is first anonymized and stored in a server layer at Amazon Web Services. By thus anonymizing the patient identification information, Statum Systems achieves the key to HIPAA compliance. In addition, all the group chats between the medical professionals, when transmitted between the server layer and the smartphone layer is always encrypted. As they may contain a particular patient’s condition and the appropriate care, or some administrative details, they are always stored anonymously. Statum Systems has further worked on the anonymizing the identity and credentials of the medical professionals, as it is also important not to expose their private information. “StatumHEALTH remains the only platform that makes the existing paging network infrastructure secure along with meeting all HIPAA security benchmarks,” remarks Lizza.

StatumHEALTH, studded with benefits and compliance to HIPAA, reinforces their need for such an efficient medical communication system during the difficult times of the Covid-19 pandemic. The fluidity of this unanticipated situation posed problems for the healthcare workers in handling high-volume needs for patient information, as access to a patient’s medical history can make a huge difference in care given to Covid patients with pre-existing conditions. This uncoordinated nature of handling information during the Covid times has highlighted the fact that healthcare organizations urgently need to improve core communication and patient data workflows and paves the way for new communication models into the healthcare sector.

Statum Systems, situated in times of such high demand for healthcare communication systems, differentiates itself in the marketplace with its industrial expertise. The company was founded by medical professionals with in-depth domain knowledge in the field and focused on the areas of growth. From a technological standpoint, Statum Systems has already filed for eight patents both in the US and internationally. Thus the company has invested early in protecting intellectual property. The company moves towards the future with its set goal to complete the beta tests and launch the commercial version of the product before the end of 2020 and is looking forward to beginning fundraising upon the completion of the testing to scale up the sales and marketing side of the business.