TAO Digital Solutions Inc.
Pioneering Patient-Centric Tech Solutions

TAO Digital Solutions Inc. (TAO) is an IT service and solution provider supporting enterprise clients with mission-critical technology needs. The company’s solutions include product engineering, managed services, digitization, payment solutions, cybersecurity, and workforce management services.

“We support the healthcare industry to harness technological advancements for better serving patients, payers, and providers,” says Rajkumar Velagapudi, founder and CEO of TAO.

Today’s patients increasingly prefer care to come to them rather than visiting hospitals. This shift involves telemedicine, remote patient monitoring, and urgent care centers. To address this, TAO has developed a comprehensive suite of solutions collectively called Tree of Health that ensures a seamless care continuum, covering patients’ pre-encounter, encounter, and post-encounter phases.

The pre-encounter phase focuses on scheduling and quick access to telemedicine and remote patient monitoring. This leads to the actual encounter, including diagnosis and assisting providers and physicians in delivering preventive and protective care. TAO then supports patients in the post-encounter phase by, for instance, enabling diabetic patients to track their A1c and diabetic readings. In case of anomalies, physicians can reach out to patients proactively.

Its focus also extends to hospital resource management. Given the legacy hospital management systems and the EMR systems in the healthcare industry today, updating and rescheduling processes are time-consuming and challenging. TAO Digital has developed robotic process automation (RPA) solutions, enabling automatic rescheduling and updating legacy systems, including backend systems. The solutions allow efficient reuse of surgery room space, enhancing administrative and care delivery aspects.

Another critical area where TAO Digital focuses is providing physicians with the correct data, which is crucial in decision-making.

Its solutions integrate with various messaging protocols and data formats prevalent in the healthcare industry and provide open integration interfaces with the current backend systems, whether Epic, Cerner or any of the 70 different systems in use. More importantly, the company does everything while maintaining strict compliance with privacy regulations, as the data it handles is sensitive and highly regulated due to its personal and medical nature.

“We prioritize stringent compliance measures within our organization, starting with HIPAA compliance as a minimum standard. Our commitment extends to software compliance, with PCI DSS compliance being part of our continuous effort. We are dedicated to staying current by renewing and upgrading these certifications as required to ensure ongoing compliance across all our operations,” says Velagapudi.

TAO’s seasoned experts contribute their firsthand experience to system development, testing, and validation.

We support the healthcare industry to harness technological advancements for better-serving patients, payers, and providers

Their expertise in comprehending the intricacies of typical hospital and payer environments, legacy systems, and current workflow processes makes the company stand out in the market. TAO believes a one-size-fits-all solution is impractical due to the various regulatory and core operational infrastructure. As a result, its open API layer in its framework allows clients to collate and federate all the public, private, and research information and customize it to meet their functional needs.

TAO actively seeks industry solutions to ensure a holistic approach in the Healthcare industry. It taps into partner ecosystems to make it easy for clients to get up and running with its solutions. For instance, its telemedicine, remote patient monitoring, and continuum of care solutions are a result of a strategic partnership with Careexpand. Rather than reinventing the wheel, the company has integrated and built upon this partnership, enhancing its offerings and ensuring a comprehensive suite of services for clientele.

TAO Digital is committed to pushing the boundaries of technology, driving automation, and spearheading transformation within the healthcare industry. It is on a journey to facilitate more effective and seamless care delivery across the entire spectrum of healthcare services. Its software and engineering heritage, strategic business and innovation consulting, design thinking, physical-to-digital competencies, and re-engineering skills provide real business value to its customers, helping them thrive in the new digital economy.