TeamBuilder
Smarter Scheduling for Ambulatory Care

Ambulatory care now represents more than 60 percent of U.S. healthcare encounters, and its rapid growth brings rising complexity. Clinics span geographies, specialties and staffing models with volumes, provider availability and visit types shifting daily. Yet many organizations still rely on manual tools or hospital-centric systems that can’t keep up. Spreadsheets don’t capture PTO, provider time off, or fluctuating demand in real-time and inpatient platforms assume fixed shifts that don’t exist in ambulatory settings. The result is reactive staffing, hidden gaps and limited visibility—especially in health systems that have grown through acquisition and inherited disconnected tools. What’s needed is a purpose-built, predictive approach to scheduling that reflects the realities of ambulatory care.

TeamBuilder changes that with their product Tomorrow.

“We built Tomorrow on decades of healthcare experience, where we saw firsthand how ineffective scheduling was costing organizations millions, and no one had the right technology to fix it,” said David Howard, CEO and founder of TeamBuilder. “That’s why we combined deep industry insight with advanced data science to create a predictive scheduling platform purpose-built for healthcare.”

Tomorrow uses data science and its patented recommendation engine to align staff schedules with patient demand, delivering 8 to 14 percent labor cost savings and significant improvements in provider and patient experience. By weaving patient volume, workflow and employee availability and characteristics into an easy-to-use interface, managers can make optimal scheduling decisions that improve efficiency, reduce costs and enhance care.

How Tomorrow Works

Tomorrow digitizes the entire scheduling process, replacing manual spreadsheets with a data-driven platform that adapts in real time. The platform consists of:

1. Digital Schedule – A living, digital schedule that accounts for staff availability, PTO and provider commitments. Managers can see where coverage is needed, who is available and keep schedules synchronized across clinics, all in one place.

2. Predictive Recommendations – Using visit volume and workload, Tomorrow guides scheduling decisions. The system shows whether a clinic is over- or understaffed, facilitates flexing staff across sites and identifies who can fill gaps, confirming they are available, eligible to work at that location, have the right skillset and are scheduled at the right time. This turns staffing adjustments into an informed, structured process instead of a reactive scramble.

3. Insights – Tomorrow connects staffing directly to operational and financial performance. Leaders can track cost per visit, hours variance and productivity across clinics, benchmark by specialty and pinpoint where labor dollars deliver the best return. Insights also support smarter position control—when someone leaves, leaders can quickly see whether the role truly needs to be backfilled or if resources can be reallocated.

Together, these elements turn scheduling from an administrative task into a predictive execution tool, helping organizations reduce labor costs, improve efficiency and ensure consistent patient access across every clinic.

Real-World Impact

One large academic medical center achieved measurable results after adopting Tomorrow^TM: reducing administrative time by 66 percent, cutting clinical staffing hours by nearly 30 percent and improving coordination across sites. When opening new ambulatory clinics, TeamBuilder helped them model demand, align staff and launch operations without disruption.

With Tomorrow^TM, managers move from reactive scheduling to proactive execution. The Digital Schedule streamlines daily coverage, Predictive Recommendations optimize staffing and Insights connect workforce decisions to cost and outcomes. The result: reduced labor costs, consistent patient access and a more efficient, empowered workforce.